Jobs at Ace Hardware Corporation

Provides analytical support and strategic recommendations for consumer marketing and loyalty initiatives. Analyzes customer, transactional, category, brand, and campaign data; develops forecasts, measurement plans, dashboards, and scorecards; identifies trends and opportunities; automates recurring reporting; ensures data accuracy; and presents actionable insights to marketing, merchandising, store operations, retailers, and leadership.

Supports corporate mailroom and workplace services operations by receiving, sorting, processing, staging, shipping, delivering, and securing mail, packages, freight, supplies, and employee orders. Provides shipping, receiving, dock operations, event, special project, safety, and customer service support while helping maintain efficient campus operations and a positive workplace experience.

Leads the finance function for regional business locations, overseeing monthly close, financial controls, budgets, forecasts, and financial analysis. Partners with management to improve operational and financial performance, supports key business decisions, and provides leadership across finance and operations. The role also requires project management, prioritization, communication, and relationship-building with stakeholders at varying organizational levels.

Supports strategic management of supply chain and indirect procurement categories. Develops and manages sourcing events, gathers stakeholder requirements, analyzes spend and supplier markets, identifies cost optimization opportunities, supports negotiation strategies, and communicates recommendations. The role also manages supplier relationships, prepares sourcing documentation and reports, and uses procurement technology, analytics, automation, and AI-enabled tools to improve sourcing effectiveness and spend governance.

Leads communications, training, CRM strategies, operational support, promotional calendar planning, and marketing execution for the Ace Rewards loyalty program. Develops SOPs, guides, training content, and integrated campaign materials for retailers and internal stakeholders. Monitors performance metrics, coordinates cross-functional initiatives, supports events, and identifies opportunities to improve program adoption, customer retention, and loyalty. Serves as a key contact for retailers, field teams, and care center leadership.

Supports strategic customer accounts by implementing account initiatives, improving service and revenue processes, resolving escalated issues, coordinating cross-functional communication, analyzing reports, and training internal teams and customers on systems and procedures. The role partners with Territory and Key Account Managers and serves as a primary contact for customer stakeholders. It requires frequent on-site work in Oak Brook, Illinois, at least four days per week.

Develops B2B sales opportunities within an assigned territory by prospecting, conducting customer meetings, assessing needs, preparing and following up on quotes, and growing recurring accounts. Coordinates with Ace retailers, vendors, and internal teams to connect customers with products, services, fulfillment options, credit, and digital tools. Maintains CRM records, manages pipeline activity, resolves customer issues, supports retailer coordination, and reports sales progress.

Support accurate, efficient EDI invoice processing by analyzing transaction errors, performing root-cause analysis, producing KPI scorecards, leading cross-functional error resolution, recommending process improvements, training partners, and supporting daily Accounts Payable operations.

The role involves managing import/export compliance, overseeing daily operations, leading compliance programs, and maintaining relations with customs. The manager will guide a team, optimize logistics, and ensure adherence to trade regulations across multiple countries.

Leads enterprise payroll operations across multiple cycles, legal entities, and jurisdictions. Oversees Workday payroll governance, tax filings, reconciliations, compliance, financial controls, audits, vendor performance, system integrations, acquisitions, automation, and benefit-plan administration. Manages a team of nine and supports approximately $800 million in annual payroll processing for 13,800 active employees.

Analyze member applications and retailer loan applications, set credit limits, release blocked orders, assess financial risk, manage a multi-million-dollar account portfolio, and establish payment plans for past-due balances. The role requires financial statement analysis, underwriting, risk mitigation, negotiation, communication, and cross-functional collaboration with retailers and internal teams.

Manage replenishment and end-to-end supply chain activities for 80+ vendors and approximately $100 million in annual sales. Develop seasonal and promotional inventory strategies, generate purchases, coordinate shipments to 15 distribution centers, maintain retailer supply levels, analyze order processes, manage supplier relationships, address fill-rate issues, and coordinate returns. The role requires data-driven decision-making, advanced Excel skills, and strong communication and organizational abilities.