Teams at ACG

Participate in a leadership development program preparing candidates to manage a Car Care Center. Rotate through customer service, sales, operations, financial performance, staffing, and employee development. Responsibilities include managing daily operations, monitoring profitability, recruiting and coaching employees, resolving customer concerns, enforcing safety standards, and partnering with regional leadership on personnel decisions. The role is onsite and involves standing, walking, and lifting automotive parts and equipment.

Leads enterprise-wide social media strategy, channel management, governance, performance optimization, influencer and creator programs, and AI-enabled content workflows. Oversees agency relationships, social listening, reporting, brand safety, and Salesforce Marketing Cloud alignment. Translates performance insights into executive recommendations and business results while guiding cross-functional teams and supporting community monitoring and escalation management.

Investigates, evaluates, negotiates, and resolves moderately complex automobile liability and physical damage claims. Responsibilities include coverage analysis, liability assessment, evidence gathering, damage and financial evaluations, payment approvals, subrogation review, claim documentation, and coordination with underwriting and special investigation units. The role may also involve total-loss settlements, vehicle inspections, repair monitoring, direct repair shop oversight, and rental expense approval. Work is primarily remote, with occasional travel and possible in-person inspections.