Jobs at Adyen

Design, architect, implement, test, and launch scalable Java payment services processing high-volume airline transactions. Lead complex technical projects, improve platform robustness and scalability, collaborate across teams and with product management, and mentor engineers. Build RESTful and SOAP web services, design performant relational database models, and apply event-driven or message-queue architectures.

Optimize merchants’ payment performance across authorization, authentication, tokenization, risk, and fraud. Partner with commercial, product, professional services, data, and customer teams to deliver data-driven insights, optimization playbooks, dashboards, training, and scalable automation. Build customer relationships, identify growth opportunities, support adoption and upselling of Adyen products, and translate complex payment findings into actionable recommendations that improve approval rates, reduce fraud, and lower costs.

Provides hands-on technical leadership for mobile payments and terminal experiences. Architects payment solutions spanning mobile apps, SDKs, terminals, and distributed backend systems; resolves reliability, performance, security, and compatibility challenges; establishes APIs and architectural boundaries; aligns Product, Design, Legal, and technology partners; mentors engineers; and advances observability, testing, and operational excellence.

Leads complex enterprise merchant onboarding and multi-jurisdictional CDD/EDD reviews, assessing corporate structures, UBOs, PEPs, sanctions, adverse media, and high-risk industries. Drives quality controls, regulatory policy implementation, process optimization, and tooling improvements. Partners with Commercial, Sales, Account Management, Product, Engineering, Compliance, and Operations, while mentoring analysts and delivering training on risk typologies and regulatory changes.

Own a portfolio of overdue merchant accounts across fintech credit products, managing outreach, repayment plans, recoveries, escalations, and compliant case resolution. Monitor delinquency and recovery metrics, maintain audit-ready records, coordinate with Risk, Finance, Legal, and Product, and help improve collections workflows, automation, and tooling. The role requires experience with credit collections, US servicing regulations, difficult negotiations, portfolio management, and operational reporting.

Own a portfolio of overdue merchant credit accounts from initial outreach through repayment, recovery, or escalation. Negotiate repayment plans, monitor delinquency and recovery metrics, maintain audit-ready records, and ensure compliance with U.S. collections and lending regulations. Coordinate with Risk, Finance, Legal, and Product on complex cases while improving collections tooling, automation, workflows, and operating processes.

Own a portfolio of overdue merchant credit accounts, manage collections from outreach through resolution, negotiate repayment plans, monitor delinquency metrics, document case activity, ensure compliance with US collections and lending regulations, coordinate escalations with Risk, Legal, Finance, and Product, and improve collections tooling, automation, and workflows.

Lead the evolution of Adyen's merchant onboarding process by architecting systems that optimize activation and compliance, utilizing applied AI to automate merchant document interpretation and KYC processes.

Lead a Chicago-based engineering team to design and operate Adyen's credit card payments platform for NORAM. Drive strategy, architecture, scalability, and resilience; partner with product; coach and mentor engineers; and ensure high engineering standards across Visa, Mastercard, and Amex integrations.

Develop and maintain Kotlin-based payment terminal and SDK solutions deployed across Android, Linux, and backend environments. Build payment features, integrations, and business logic for cards, mobile wallets, and QR codes. Contribute to C++ libraries, automated testing, debugging, and product stability. Collaborate with engineers, designers, and stakeholders while mentoring teammates through reviews and debugging. The role is office-first in Chicago.

Own a portfolio of U.S. merchant accounts in arrears, managing outreach, repayment plans, recoveries, escalations, and legal or risk issues. Monitor delinquency and recovery metrics, maintain audit-ready records, ensure compliance with collections and lending regulations, and collaborate with Risk, Finance, Legal, and Product. Improve collections tooling, automation, workflows, and operational scalability while maintaining merchant relationships.

Lead product experience strategy for Adyen’s Unified Platform, partnering with Product, Engineering, and senior leadership. Manage and coach a team of four full-stack product experience professionals while remaining hands-on in research, design, and content. Shape intuitive financial data, reporting, billing, reconciliation, accounting, identity, risk, and AI-assisted experiences that support customer needs and business goals.

Performs second-line compliance quality assurance testing across onboarding, AML, monitoring, and termination risks. Identifies control gaps, supports remediation, develops reporting, delivers training, and enhances compliance oversight methodology. Partners with risk, legal, finance, sales, and other stakeholders to strengthen controls, execute governance initiatives, and provide practical regulatory guidance.

Leads an engineering team building Adyen’s issuing and banking products. Responsibilities include defining the technical roadmap, hiring and developing a new team, providing technical authority, managing execution and technical debt, partnering with product and commercial stakeholders, and shaping customer-focused financial product capabilities at scale.

Design end-to-end product experiences for in-person payments and localized checkout across terminals, mobile SDKs, and web interfaces. Translate complex payment, hardware, regulatory, and regional requirements into intuitive interfaces. Partner with product and engineering leaders, improve usability and design quality, contribute to design systems, mentor through influence, and explore AI and LLM applications in design operations.

Perform KYC and customer due diligence reviews for merchants, including documentation verification, organizational analysis, enhanced due diligence, and AML risk assessment. Maintain current customer information, guide merchants through review requirements, advise internal teams, improve review processes, and provide automation feedback. Collaborate with commercial, compliance, product, Chicago, and global teams to ensure consistent, scalable risk reviews.

Lead strategy and roadmap for Adyen’s Issuing Servicing product, covering card and transaction auditability, program servicing, and dispute management. Drive platform-scale execution with Engineering, Design, Finance, Operations, Regulatory, and Compliance teams. Define customer-focused investments, success metrics, experimentation, and AI-forward product development for a highly automated global platform.

Leads a global Technical Support team serving Adyen merchants. Responsibilities include coaching and developing support engineers, handling technical escalations, establishing processes, defining objectives and key results, tracking performance, aligning global support practices, and presenting outcomes to senior leadership. The role collaborates with Operations, Engineering, Product, Account Management, and Sales while providing high-quality support for Adyen’s platform and APIs.

Advise Adyen’s payments and product partnership teams across the Americas. Structure, draft, and negotiate strategic infrastructure partnership agreements with financial institutions, card networks, payment methods, and technology partners. Counsel cross-functional teams on regulatory, contractual, privacy, data security, consumer protection, and operational risks. Develop scalable agreements and deal resources while providing practical guidance on complex financial services products and evolving regulations.

Lead Adyen’s Personalize Intelligence team developing machine-learning systems for real-time Checkout optimization and AI products. Provide technical leadership on architecture, reliability, and scalable services; coach machine learning scientists and data engineers; define goals and product roadmaps with Product; collaborate across Design, Engineering, Data, and leadership; monitor system performance; foster an inclusive, high-performing culture; and recruit new team members.