Jobs at Ahold Delhaize USA

Lead e-commerce fulfillment analytics and strategic planning across five grocery brands. Build models and market outlooks, generate actionable insights, present recommendations to executives, partner cross-functionally to optimize capacity, sales capture, and costs, and drive continuous improvement of processes and team capabilities.

Lead e-commerce fulfillment analytics and planning: build and govern data pipelines, design and deploy optimization models and reporting, produce strategic market outlooks, deliver actionable insights, and partner cross-functionally to optimize capacity, network design, sales capture, and costs.

The Security Engineering Manager safeguards technology by enforcing security policies, managing incident responses, monitoring threats, and reporting on security incidents. Must collaborate across IT and business functions, ensuring compliance and conducting training.

Lead enterprise architecture for omnichannel retail platforms, define blueprints, standards, governance, and roadmaps. Align business and technology across store, digital, fulfillment, loyalty, merchandising, and supply chain while advising executives, mentoring architects, and measuring architecture value and technical debt.

Designs and operates ServiceNow platform services and developer productivity tooling. Builds reusable CI/CD modules, automates provisioning and compliance, hardens pipelines with security controls, improves observability, and leads migrations/upgrades and incident response. Documents standards and runbooks, mentors engineers, and supports critical escalations to shorten delivery lead time and improve reliability.

Lead a team delivering and operating the enterprise ServiceNow platform: execute roadmap, manage integrations and automation, ensure platform reliability, resolve incidents, enforce governance, drive adoption, and partner with engineering and business stakeholders to improve workflows and outcomes.

Lead office services for the Chicago support office, overseeing facility operations, mailroom, vendor management, space planning, safety programs, budgets, badge access, and business continuity. Manage vendors and contractors, coordinate office moves and supplies, respond to facility emergencies, and partner cross-functionally to deliver a safe, efficient workplace.

Lead CMDB strategy, governance, and ServiceNow analytics to ensure accurate operational data and actionable insights. Manage CMDB team, drive CSDM adoption, KPIs, dashboards, data quality, automation, and cross-functional collaboration to support service delivery and platform performance.

Provide 3rd-level support and engineering for end-user compute and mobile devices. Design and document setup, installation, patching, and support processes. Test and deploy Intune/Autopilot/Azure Virtual Desktop solutions, troubleshoot endpoint management issues, collaborate with architecture and support teams, and manage supplier performance to meet service targets.

Lead and grow an end user technology engineering team to design, implement, secure, and support corporate and retail end-user devices and management tools. Own tooling (Intune, SCCM, JAMF, Defender, Zscaler, Citrix, AVD), troubleshooting, vendor liaison, incident escalation, and drive service improvements using ITIL and metrics to enhance customer experience.

The Analyst IV Business Systems - POS/Retail Payments leads the design and integration of POS and payments solutions, driving end-to-end delivery and collaborating with diverse stakeholders to meet system requirements and improve operational performance.

Lead Enterprise Architect responsible for defining architectural vision, standards, and governance to improve engineering productivity and platform enablement. Aligns technology roadmaps with business goals, drives architecture adoption across domains, mentors architects, chairs design authority, measures outcomes, and supports major transformation initiatives and urgent IT incidents.

Lead evaluation and adoption of emerging technologies (e.g., generative and agentic AI). Define reference architectures, standards, and governance. Advise on target state, roadmaps, TCO alignment, and risk/benefit analyses. Coach architects, resolve cross-program issues, publish thought leadership, and support urgent IT incidents as needed.

Lead major incident response activities: coordinate cross-functional teams, manage communications (including executives), ensure ITIL-aligned processes, drive root cause analysis and continuous improvement to restore services and prevent recurrence.

The Senior Security Engineering Manager oversees security policies, manages incident response, monitors threats, and coordinates investigations while ensuring compliance.