Teams at Algolia

Lead and scale a global Solutions Engineering organization, manage regional SE managers, design AE-aligned operating model, drive consultative pre-sales (discovery to close), partner with Product/Engineering/Customer Success, champion AI-driven SE productivity, recruit and develop talent, and drive KPIs, quota attainment, and ROI-focused value engineering across regions.

As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.

Lead technical pre-sales engagements to drive product fit and revenue: demo, prototype, run POCs, respond to RFPs, qualify KPIs, build custom search solutions, and relay customer feedback to Product and Engineering while ensuring smooth handoffs to post-sales teams.