Jobs at Alight Solutions

Design, build, and maintain low-code/no-code GTM automation: visual workflows for outbound and lifecycle motions, data enrichment, CRM customization, outreach sequencing, tool integrations, monitoring, and enablement to improve revenue efficiency.

Manage daily operational delivery and service for assigned defined benefits clients. Lead operations teams, handle complex participant inquiries and escalations, validate and communicate iCAT results, drive process standardization using data, manage ad hoc projects (spins, freezes, acquisitions), and coordinate with Customer Care, Shared Services, and Oversight & Excellence to improve efficiency and client satisfaction.

The Defined Benefits Client Manager I oversees daily operations for assigned clients, manages operations teams, addresses client inquiries, and collaborates on administrative services and projects.

The Vice President Clinical Operations oversees absence, disability, and leave management services, ensuring clinical quality and integration into claims operations, while collaborating with various teams to drive improvements and manage expert resources.

This role involves financial reporting, forecasting, and insights analysis for the Benefits business, along with driving automation and managing a team.