Jobs at AlphaSense

Account Managers own long-term outcomes for high-value clients in Financial Services, ensuring renewals, customer health, and expansion opportunities while operating in a fast-paced environment.

The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.

Support client onboarding, drive product adoption, and engage low-activity users through outreach, training, and calls. Partner with Account Managers, Sales, Support, and Product to surface usage signals, capture feedback, run demos/trials, and help improve retention and client workflows.

The Operations Manager is responsible for coaching Analysts and Client Research Managers to exceed call quotas, ensuring exceptional service, and managing team performance while collaborating with senior management on department initiatives.

The Senior Account Executive will drive growth within strategic client accounts in the Financial Services market, upselling and managing relationships while collaborating with a global sales team.

Own G&A expense and cash flow analysis for FP&A, build driver-based financial models, support monthly close and forecasting, prepare executive and Board reporting, partner cross-functionally with Accounting and Analytics, and contribute to finance process improvements toward IPO readiness.

The Associate, Client Research will source and connect with industry experts to support investment research, focusing on outreach and project management.

The Strategic Client Research Manager will drive client growth by increasing expert call volume, deepening engagement, and executing account growth strategies through proactive client interactions and collaboration with analysts.

The Manager of Systems Strategy will oversee the operational infrastructure of the Expert Insights team, drive system strategy, manage vendor relations, and lead optimization initiatives to enhance efficiency.

Lead and scale a team of account managers for large financial services clients to drive renewals, reduce churn, grow revenue, increase product adoption, forecast retention and expansion, hire and develop talent, and partner with Sales, Product, and Marketing to align customer-facing initiatives.

Lead the Desktop Software Engineering team, ensuring application reliability, managing desktop systems, and building effective endpoint engineering processes.

As a Compliance Analyst, support content generation, manage expert call transcripts, ensure compliance with legal standards, conduct research, and improve operational efficiency.

Develop key enabling tools, streamline processes, create reporting, and optimize sales processes within the international revenue organization to drive productivity.

The role involves building robust software solutions, mentoring engineers, analyzing business problems, and contributing to technical strategy in a collaborative environment.

Lead design and reliability of a financial data extraction platform, minimizing human validation through AI, and enhance system correctness for scale.

Lead the architecture and reliability of a financial data extraction platform, reducing human validation reliance by enhancing accuracy and scalability of systems while leveraging AI-driven solutions.

Seeking a Staff Software Engineer to lead the design and evolution of the entity data platform, focusing on data ingestion, resolution, and delivering accurate data. Responsibilities include system architecture, improving reliability, and mentoring team members.

Own and optimize end-to-end recruiting workflows, administer and scale the recruiting tech stack, ensure data integrity and reporting, enable recruiters and hiring managers through training and playbooks, and partner cross-functionally on capacity, headcount, and integrations to improve hiring speed and quality.

Lead quality for the FinData portfolio by defining AI-first quality standards, test strategy, metrics, and automation. Architect testing across data pipelines, AI model validation, APIs, and UI; coach teams on shift-left practices; create scalable test suites, datasets, and release gates; drive observability and performance-informed quality decisions.

Lead a team of 8–10 Account Managers to drive renewals, reduce churn, and expand revenue. Own forecasting, talent development, coaching, hiring, and cross-functional collaboration with Sales and Customer Success to deliver enterprise customer outcomes.