The Analyst I is responsible for sourcing and onboarding experts for research projects, ensuring high-quality interview content. They conduct outreach, validate expert backgrounds, and document relevant experiences for project management.

As a Compliance Analyst, support content generation, manage expert call transcripts, ensure compliance with legal standards, conduct research, and improve operational efficiency.

The Senior Manager, Expert Insights leads the Expert Call Services team, focusing on securing call volume, operational excellence, talent development, and customer-centric growth strategies to enhance customer relations and achieve performance goals.

The Trials Manager I/II role leads a team to deliver exceptional client experiences, driving trial engagement and conversion while collaborating with Sales. Responsibilities include coaching, managing team performance, and aligning efforts with sales initiatives to ensure high-quality client interactions.

The Research Quality Analyst ensures quality and accuracy in AI-driven primary research, auditing project documents, collaborating with the team, and improving workflows to deliver high-quality insights.

Lead channel research for financial services by developing frameworks, guiding analysts, and expanding coverage through structured interviews, ensuring high-quality insights across sectors like banking and fintech.

The Analyst will conduct expert sourcing, manage interviews, and perform landscape research to provide insights into market behavior and trends.

The Associate, Client Research will source and connect with industry experts to support investment research, focusing on outreach and project management.

The Manager of Systems Strategy will oversee the operational infrastructure of the Expert Insights team, drive system strategy, manage vendor relations, and lead optimization initiatives to enhance efficiency.

The Director of Strategy & Planning leads operational strategy for Expert Call Services and Compliance Operations, managing planning, forecasting, capacity models, and cross-functional collaboration to drive productivity and efficiency.

The Senior Customer Education Manager is responsible for developing in-app educational strategies aimed at enhancing user adoption and engagement. This role requires collaboration with Product, CS, and Marketing teams to integrate educational initiatives into product launches, measure effectiveness, and use data-driven approaches to optimize the learning experience.

As a Principal Product Manager, you will drive innovation in AI technology, reshape expert acquisition strategies, and collaborate with cross-functional teams to enhance product offerings.

Lead architecture and build reliability platforms, drive AIOps automation, champion SRE practices, lead incident response and postmortems, advance observability, and mentor engineers to improve system reliability and performance.

The Head of Strategic Alliances will develop partnerships to enhance client value, lead partnership strategies, and ensure successful execution and governance of alliance models.

The Customer Education Manager will design and manage the AlphaSense Certification program, focusing on user engagement, program growth, and data-driven decision-making to enhance customer success.

Responsible for full life-cycle recruitment in Product & Engineering teams, advising on search strategies, enhancing candidate experience, and collaborating with hiring managers.

Lead and develop a team of ~10 Customer Success Managers to drive client value through persona-specific demos and adoption campaigns, set strategic account coverage, build scalable playbooks and demo flows, and collaborate cross-functionally using product usage data and GenAI insights to measure success.

Lead design and reliability of a financial data extraction platform, minimizing human validation through AI, and enhance system correctness for scale.

Lead the architecture and reliability of a financial data extraction platform, reducing human validation reliance by enhancing accuracy and scalability of systems while leveraging AI-driven solutions.

The Director of People Business Partner for Product & Engineering will strategically partner with leaders, drive talent strategies, and enhance organizational effectiveness in a high-growth tech environment.