Jobs at American College of Education

Designs, deploys, secures, and maintains Microsoft Azure infrastructure. Responsibilities include Infrastructure as Code, CI/CD pipeline development, automation, networking, monitoring, identity and access management, governance, disaster recovery, cost optimization, troubleshooting, incident response, and cloud platform modernization. The role collaborates with infrastructure, security, development, and business teams while maintaining documentation and improving cloud reliability, scalability, and operational efficiency.

Administer servers, networks, cloud infrastructure, security controls, backups, and DevOps pipelines across development, QA, and production environments. Troubleshoot performance issues, maintain high availability, deploy releases, improve network connectivity and release management, manage Azure resources, conduct system audits, and document configurations. The role also supports enterprise security, server administration, virtualization, monitoring, and recovery procedures.

Leads enterprise cybersecurity, infrastructure, cloud, technology risk, governance, and operational resilience. Advises executive leadership and Board committees, owns security strategy and risk remediation, directs incident response and security operations, oversees Microsoft cloud infrastructure, resilience planning, regulatory compliance, vendors, budgets, and technology investments. Recruits and develops security and infrastructure teams while ensuring secure, reliable, and cost-effective technology supporting the institution’s strategic goals.

Leads marketing and enrollment analytics across acquisition and conversion funnels. Analyzes channel performance, ROI, attribution, forecasting, experimentation, and marketing mix modeling; develops recommendations for budget allocation and performance improvement. Uses Power BI, SQL, Python or R, and institutional and marketing datasets to build models, automate monitoring, identify anomalies, and support cross-functional decisions. Owns marketing measurement standards, data quality, tracking, and analytical roadmap while partnering with Marketing, Enrollment, Field, and Institutional Analytics teams.

Leads ACE’s national Market Growth and Partnerships organization to drive enrollment across U.S. markets. Rebuilds and develops field teams, establishes district and education-leader partnerships, runs growth experiments, optimizes cost per enrollment, and translates data into market strategy and resource decisions. The role owns market growth end to end, coaches Market Leads, opens new territories, advocates for local needs, and identifies product and partnership opportunities. Extensive nationwide travel is required.

Leads ACE’s enrollment strategy and approximately 70-person enrollment organization, owning student acquisition from lead through enrollment. Drives growth, conversion, productivity, service quality, forecasting, budgeting, workforce planning, and operational accountability. Partners with Marketing, IT, and executive leadership to improve lead quality, systems, automation, analytics, and the prospective student experience. Builds scalable processes, develops leaders, and oversees enrollment operations, training, quality, technology, and compliant recruitment practices.

Leads end-to-end delivery of complex, cross-functional enterprise initiatives using project management and Agile practices. Coordinates multiple teams, manages scope, risks, dependencies, budgets, governance, and delivery metrics, and communicates with executive stakeholders. Serves as Scrum Master when needed, drives Agile maturity and organizational change, partners with Product Management, mentors project professionals, and ensures measurable business outcomes, operational improvements, student experience enhancements, and successful adoption of new capabilities.

Promotes ACE degree and certificate programs through cold calls, organizational visits, events, conferences, and partner engagement. Interviews prospective students, matches programs to their needs, overcomes objections, manages prospect databases, follows up consistently, and maintains partner relationships to generate enrollments and referrals. The role requires local travel, strong communication, customer service, organization, and independent work skills.