Jobs at American Express Global Business Travel

Develop outbound strategies for multinational prospects, research complex accounts, map global buying groups, and create tailored outreach. Engage senior stakeholders through multiple channels, qualify opportunities, coordinate with sales, marketing, and regional teams, and maintain account intelligence in Salesforce. Manage long-cycle pursuits while meeting qualified-meeting and pipeline goals.

Generates new mid-market sales for corporate travel management solutions through prospecting, consultative discovery, presentations, technology demonstrations, proposal development, contracting, and pipeline management. Builds relationships with C-level executives, CFOs, procurement leaders, travel managers, partners, and internal stakeholders. Tracks new accounts through implementation and activation while achieving sales, transaction, and KPI targets. Up to 50% travel is required within the assigned territory.

Drive full-cycle enterprise sales for Amex GBT’s business travel software and services. Responsibilities include prospecting, discovery, executive presentations, product demonstrations, proposals, RFP responses, contract negotiation, closing new business, customer onboarding coordination, sales target attainment, CRM documentation, and collaboration with internal teams. The role requires consultative B2B selling, complex deal management, senior stakeholder engagement, strong prospecting, analytical skills, and travel of 25–50%.

Build and execute account-based outreach for enterprise prospects, research organizations and buying groups, engage decision-makers, qualify business needs, and create sales opportunities. Partner with enterprise account executives, maintain accurate Salesforce records, meet activity and pipeline goals, and improve conversion through coaching and performance analysis.

Leads a mid-market sales development team through hands-on coaching, call mentoring, outbound strategy, performance management, recruiting, and culture building. The role models phone-first prospecting, uses data to guide coaching, collaborates with account executive leaders, and partners with strategy teams to improve messaging and pipeline generation. Success is measured by target attainment, rep development, talent retention, and quality pipeline.

Generates qualified sales pipeline for Amex GBT’s North American mid-market segment by owning a portfolio of SME accounts, identifying decision-makers, and executing phone-first, multichannel outbound cadences. The role manages prospecting pipelines, tracks follow-ups and nurtures, prioritizes territory activity independently, and partners with Account Executives on account planning and qualified handoffs. Success requires confident phone communication, objection handling, resourcefulness, coachability, and consistent daily prospecting.

Design and build enterprise IAM infrastructure for AI agents, workloads, and non-human identities. Develop authentication, authorization, credential management, secrets rotation, zero-standing-privilege policies, and identity governance across cloud and hybrid environments. Partner with AI, ML, application, compliance, risk, and audit teams to embed controls into AI development. Lead technical strategy, mentor engineers, advise senior leadership, evaluate vendors, and oversee machine identity and agent IAM programs.

Design and scale automation and AI-driven solutions for security governance, risk, and compliance. Build pipelines to collect and validate evidence, integrate GRC platforms with security and IT systems, automate control monitoring and audit preparation, and deploy LLM-based workflows for testing, policy mapping, and risk reporting. Establish AI guardrails and quality controls while collaborating with security, engineering, data, and business teams to improve compliance and security posture.

Serve as primary client liaison and lead for assigned pharmaceutical congresses. Manage timelines, contracts, suppliers, hotels, DMCs, air, IT/web requirements, creative materials, site inspections, itineraries, billing, recordkeeping, and program debriefs. Coordinate teams and third-party suppliers, evaluate program impact, support VIP logistics, and travel up to 40%.

Provide remote corporate travel advisory and booking for domestic and international air, road, rail, and accommodations. Use Sabre GDS, ensure policy and regulatory compliance, anticipate traveler needs to upsell services, resolve customer issues, and collaborate to coach and improve team service levels. Work flexible shifts including evenings, overnights, and weekends.

Manage privileged accounts, secrets, access policies, and privileged sessions within CyberArk Privilege Cloud. Lead account, server, application, and secret onboarding; conduct access reviews, audits, compliance reporting, root cause analysis, and incident resolution. Identify and mitigate security risks, maintain documentation, train users, and collaborate with internal teams and vendors. The role also supports scripting, cloud environments, SIEM tools, and global operational requirements.

Leads global cyber defense across incident response, threat intelligence, detection engineering, and data security investigations. Sets strategy, budgets, metrics, and operating priorities; manages managers and develops security teams. Directs major incident response, tabletop exercises, threat intelligence programs, SIEM and EDR detection capabilities, automation, and sensitive data investigations. Partners with Legal, Privacy, HR, executives, law enforcement, and external counsel while ensuring compliance with global privacy regulations.

Advise corporate VIP clients and arrange domestic and international business travel across air, rail, road, and accommodations. Research options, anticipate traveler needs, book complex itineraries using GDS platforms, follow travel policies and regulations, handle customer requests, protect traveler information, prevent fraudulent bookings, and collaborate with teammates through coaching and feedback.

Provide remote travel counseling and booking services to corporate clients. Advise on domestic and international air, road, rail, and accommodation options; research itineraries; anticipate traveler needs; sell additional services; follow travel policies and regulations; resolve customer issues; and support team coaching and service improvement. The role requires Sabre GDS expertise, travel industry knowledge, strong communication, attention to detail, and schedule flexibility, including weekends and afternoon shifts.

Manage end-to-end meeting and venue sourcing programs, including client consultations, supplier RFPs, contract and pricing negotiations, room blocks, billing oversight, logistics, and program outcomes. Build relationships with clients, suppliers, and internal teams while supporting continuous improvement and onboarding. Requires at least five years of meeting management or hotel procurement experience, Cvent and CMP experience preferred, destination knowledge, Microsoft Office proficiency, and up to 10% travel.

Arrange complex domestic and international business travel, including air, rail, road, accommodations, and group bookings. Use Sabre GDS expertise to advise clients, manage fares and ticketing, proactively recommend services, resolve issues, and deliver high-touch service through phone, chat, email, and back-office systems. Collaborate with team members while meeting customer satisfaction, service, and account-specific performance goals in a 24/7 operation.

Owns food and beverage strategy and delivery for corporate events, including menu planning, banquet event orders, venue and supplier negotiations, dietary requirements, budgeting, contract terms, onsite execution, and final reconciliation. Supports sourcing, proposals, contract handoffs, operational projects, and reusable hospitality standards across event programs. Requires strong client communication, event production knowledge, and independent prioritization across dedicated-account and portfolio responsibilities.

Lead venue sourcing sales for meetings and events across small to enterprise clients in North America. Hunt new business, manage and grow client portfolios, negotiate group hotel contracts, provide consultative site-selection services, maintain CRM and sourcing data, and deliver contract savings reporting.

Arrange and manage complex domestic and international business travel for VIP corporate clients, including air, rail, road, and accommodations. Research options, anticipate traveler needs, book services using GDS platforms, follow travel policies and regulatory requirements, protect traveler information, resolve issues, and provide professional telephone support. Collaborate with teammates through coaching, mentoring, and constructive feedback to improve service quality.

Lead and coach teams managing sourcing, planning, contracting, budgeting, and onsite execution for pharma client meetings. Drive financial performance, compliance (Sunshine Act), client relationships, process standardization, onboarding, and continuous improvement while supporting staffing, training, and special projects.