Teams at ARMStrong Insurance Services

Make high-volume inbound/outbound calls and emails to recover subrogation balances; negotiate settlements with responsible parties, attorneys, and insurers; perform skip tracing and research; manage and prioritize inventory; maintain timely follow-up and client-authorized settlements while providing customer service and problem resolution.

Lead and execute marketing across five business units as a strategic player-coach. Own sales enablement, brand positioning, AI messaging, websites, SEO, content, go-to-market and cross-sell strategies, and develop tools to support sales and pipeline growth.