Arrive Logistics
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The Client Success Associate is responsible for managing daily operations of client accounts, including load building, scheduling, shipment tracking, and ensuring effective communication. This role focuses on delivering operational excellence while developing skills for continued growth within client success.
As an EDI Integration Specialist, you will collaborate with a team to develop and troubleshoot EDI capabilities, enhance application interfaces, and document integration projects. You'll provide implementation expertise while ensuring project goals align with business expectations and industry standards.
As a Carrier Account Representative, you'll establish and grow relationships with carrier partners while delivering exceptional service. Your responsibilities include managing carrier partners, enhancing customer service skills, meeting KPIs, and participating in continuous education and professional development to boost earning potential.
As a Partnerships Associate, you will acquire and grow new business accounts while providing top-notch customer service. You'll progress through a training program to build your skills in account management and sales, ultimately managing your own portfolio and working towards industry certifications and professional development.
The Senior Drayage Specialist will develop and execute sales strategies for carrier acquisition and retention, manage relationships with carriers, negotiate contracts, resolve disputes, and analyze carrier performance metrics to drive revenue growth and ensure high levels of customer satisfaction.
The Reporting Analyst will support the Business Intelligence team by managing ad hoc analysis requests, developing and maintaining dashboards, ensuring data quality, creating reports, and providing data insights in a user-friendly format.
As a Senior Carrier Account Representative, you will establish and grow relationships with carrier partners, procure freight carriers, arrange loads for customers, analyze market conditions, and foster relationships with various teams to ensure excellent service performance.
Serve as the primary AR contact for customers, manage invoicing, resolve payment discrepancies, and liaise with sales teams to ensure timely payments from customers. Build relationships, analyze accessorial charges, and maintain accurate billing records. Train and quality control Customer Relations Clerks.
The Software Engineer will collaborate with Product Managers and the Engineering team to develop, test, deploy, and monitor solutions for Arrive Logistics' products. They will be responsible for executing medium to large-scale technical solutions, enhance team effectiveness through technical expertise, and practice quality documentation and test coverage.
The Engineering Manager leads and manages engineering teams to deliver high-quality software projects, coach team members, remove obstacles, and ensure alignment with organizational goals through effective communication and performance metrics.