Jobs at Arrow Electronics, Inc.

Manage day-to-day sales activities and customer support for assigned accounts: prepare quotes and orders, negotiate pricing, resolve pre/post-sales issues, coordinate supply-chain tools (e-Compass, CARES), drive on-time delivery and order quality, support sales team escalations, and lead customer shortage/forecasting activities. Work with suppliers, Infosys, and internal teams to manage consignment, inventory, returns, and contract processes.

Design, develop and maintain processes and tools to meet internal and external service levels and KPIs. Provide technical support for new customer and service implementations, manage escalations, document/report key metrics, lead project teams, and mentor junior staff while working independently to resolve complex problems.

Manage and develop an inside sales team focused on strategic accounts (especially Aerospace & Defense). Drive sales strategy, recruit and coach staff, manage Opportunity Manager data, negotiate large deals, ensure customer service and profitability, and maintain compliance with export control requirements.

Provide day-to-day sales support and customer service for assigned accounts. Coordinate quotations and order preparation, manage supply chain engagements, negotiate non-contract pricing, resolve pre/post-sales issues, expedite orders, notify customers of delivery changes, manage shortages/SMI/NCNR and PCN coordination, and support order-to-invoice processes to maintain perfect order metrics.

Sell Arrows interconnect, passive and electromechanical product line to existing accounts in a defined territory. Build and maintain customer and supplier relationships, provide quotations, close business, plan territory/accounts, and support value-added and supply-chain engagements.

Manage assigned accounts for Southern Ohio, drive solution selling and margin growth, qualify leads, process excess inventory, collaborate with Arrow teams, and maintain account data and reviews.

Manage day-to-day sales activities, quotes, order processing and customer service for assigned accounts. Coordinate internal teams, suppliers, and systems (e-Compass, CARES, Quote Center), resolve pre/post-sales issues, manage inventory exceptions, drive on-time delivery and order quality, and support sales team escalations and contract/consignment processes.