Jobs at Aura

Staff Accountant responsible for journal entries, expense accruals, prepaid and fixed asset accounting, balance sheet reconciliations, account analysis, invoice review, discrepancy resolution, and annual audit support. The role requires strong accounting knowledge, analytical and communication skills, advanced Excel proficiency, and a bachelor’s degree in Accounting. NetSuite experience and publicly traded company experience are preferred. This is a remote, US-based position.

Conduct outbound calls to existing Aura customers, understand their needs, and recommend upgrades and additional digital protection products. The role involves becoming an expert on Aura’s offerings, advising customers on online safety, achieving monthly upsell and revenue targets, collaborating with the sales team, and staying informed about cybersecurity trends. This remote position is designed for candidates launching a career in technology sales.

Own partner revenue operations through data transformation, billing accuracy, forecasting, and GAAP-compliant reporting. The role maintains and troubleshoots Python and SQL billing logic, develops invoicing flows, validates enrollment data, supports revenue recognition, and contributes to integrations and ad hoc projects. It requires analytics, financial and accounting knowledge, advanced Excel, Databricks, and experience translating business requirements into technical data logic.

Retain customers through inbound cancellation calls, conduct outbound payment recovery calls, resolve concerns, provide proactive support, and identify upsell opportunities. Educate customers about identity protection, privacy, and security solutions while maintaining customer satisfaction and meeting performance metrics. This is a fully remote role requiring a self-motivated, engaging team player with sales or retention experience.

Handle inbound enrollment calls from prospective customers, understand their needs, and recommend the appropriate Aura plan. Meet or exceed monthly sales quotas, explain Aura’s digital protection products, provide online safety guidance, and collaborate on improving sales processes. The role requires strong communication, listening, product knowledge, CRM and Salesforce experience, self-motivation, competitiveness, and the ability to work effectively in a fast-paced SaaS sales environment.