Teams at Benepass

The Product Operations Manager will drive launch readiness, collaborate with Product and Engineering teams, manage cross-functional projects, and ensure operational considerations are integrated into product development.

Manage a portfolio of SMB and/or mid-market customers through onboarding to ongoing success; drive adoption, training, and product education; monitor health metrics; identify upsell opportunities; communicate customer feedback to product and engineering; develop scalable processes and collaborate cross-functionally to ensure retention and growth.

The Staff Software Engineer will design and operate financial systems involving ledgering, transaction processing, decisioning, and money movement, ensuring correctness and reliability while mentoring engineers and improving system resilience.