Jobs at BetterHelp

Develop and own full-stack web features from technical design through deployment, monitoring, and optimization. Build APIs, backend services, responsive frontend experiences, relational database schemas, and complex SQL queries. Improve legacy systems, troubleshoot performance issues, participate in code reviews, and collaborate with product, design, and engineering teams in an agile continuous-deployment environment. Apply sound judgment when using AI-assisted development tools while maintaining security, privacy, reliability, and code quality.

Build and maintain scalable analytics data products using SQL, dbt, Snowflake, and dimensional modeling. Design trusted warehouse tables, semantic layers, metrics, dashboards, and self-service tools for BI, data science, machine learning, and AI use cases. Partner with stakeholders, optimize performance and costs, enforce data governance and privacy, improve data discovery and lineage, and mentor teammates through collaborative development and code reviews.

Develop and launch scalable full-stack web applications using PHP, Laravel, SQL, JavaScript, React, and related technologies. Responsibilities include building APIs, designing database schemas, optimizing queries and code, implementing secure and maintainable software, collaborating cross-functionally, mentoring junior developers, and owning features through production in an agile continuous-deployment environment.

Analyze large and complex datasets to support product, marketing, and business decisions. Refine and optimize language models through fine-tuning and retraining, develop predictive and machine learning models, manage text data, write SQL queries, and create production-ready code. Collaborate with product, engineering, DevOps, and MLOps teams to integrate models into BetterHelp products and improve user experiences.

Own the therapist compensation and incentive product for a large two-sided healthcare marketplace. Define network supply needs, design economic mechanisms, model marketplace dynamics, run controlled experiments, measure business impact, and optimize therapist availability, matching, and continuity of care. Partner cross-functionally with finance, clinical, legal, marketing, data science, operations, and product teams while setting long-term strategy and owning key performance indicators.

Own relationships with employee benefits brokers and consultants to expand BetterHelp’s Enterprise business. Build engagement strategies, generate partner-sourced pipeline, support sales opportunities, deliver enablement and presentations, and provide market insights. Collaborate with Sales, Partnerships, Marketing, Product, and Operations to strengthen partner relationships, improve go-to-market execution, and drive qualified business opportunities.

Build and maintain scalable full-stack web applications using PHP, Laravel, React, Next.js, SQL, and related technologies. Own features from design through deployment and monitoring, develop APIs, optimize databases and legacy systems, troubleshoot performance issues, and contribute to code quality, security, and engineering practices. Collaborate cross-functionally in an agile, continuous-deployment environment while using AI-assisted tools responsibly.

Associate Director and Corporate Counsel will lead international legal support for BetterHelp’s expansion across Europe and other markets. Responsibilities include advising on contracts, privacy and GDPR, telehealth regulation, marketing and consumer protection, employment matters, litigation, compliance, government inquiries, and market launches. The role negotiates agreements, manages outside counsel, supports privacy operations, and partners with product, marketing, and business teams. Remote work is available, with travel to San Jose up to three times annually plus one company-wide offsite.

Design, productionize, and scale machine learning and optimization models, pipelines, libraries, and deployment platforms. Partner with data scientists, engineers, product managers, and business stakeholders to deliver ML capabilities, personalization systems, and reusable end-to-end workflows. Establish ML engineering best practices, troubleshoot data pipelines, mentor junior professionals, and help define BetterHelp’s ML platform strategy.

Lead BetterHelp’s organic brand and distribution strategy across social, creators, partnerships, community, long-form content, PR amplification, and emerging channels. Build audience-first channel strategies, creator relationships, cultural activations, international distribution, measurement frameworks, compliance systems, and AI-assisted workflows. Manage and mentor a growing team, budgets, agencies, and partners while connecting organic, earned, and paid distribution to expand brand relevance and reach.

Provides corporate legal counsel for BetterHelp’s B2B and direct-to-consumer operations. Drafts and negotiates enterprise, partnership, marketing, affiliate, reseller, referral, vendor, and healthcare agreements. Advises on HIPAA, FTC, privacy, information security, telehealth, healthcare, and advertising regulations. Partners with sales, product, marketing, engineering, compliance, and operations to operationalize agreements and support digital health partnerships.

The Staff ML/AI Platform Engineer will design, prototype and deploy AI/ML models, optimize pipelines, mentor junior engineers, and collaborate closely with other teams to develop machine learning solutions.