Teams at BetterHelp

Use statistical and causal inference methods to build, implement, and monitor marketing models (Bayesian MMM, multi-touch attribution), analyze A/B and uplift tests, partner with marketing to test and drive data-informed decisions from large web-product datasets.

Lead a new billing and payer follow-up department to optimize revenue cycle operations. Hire and manage a team handling claim edits, follow-up, and denial management; build processes, monitor productivity and quality, identify payer trends, partner with product and clinical/accounting teams to resolve accounts and appeals, and drive reimbursement improvements.

The Staff ML/AI Platform Engineer will design, prototype and deploy AI/ML models, optimize pipelines, mentor junior engineers, and collaborate closely with other teams to develop machine learning solutions.