Jobs at Billtrust

Own commercial lifecycle of multiple Payments products from discovery through launch, adoption, and ongoing support. Define and prioritize product requirements, partner with engineering on delivery, lead go-to-market and messaging, integrate AI capabilities, engage customers for feedback and adoption, monitor KPIs and financial outcomes, run annual planning, and mentor other product managers. Travel quarterly for customer meetings and events.

Lead Billtrust's Applied Intelligence product strategy, build and scale AI product teams, define governance and evaluation standards, translate frontier AI into production-grade AR solutions, and represent the company externally to drive commercial impact and customer co-creation.

Manage a portfolio of strategic B2B customers to drive adoption, value realization, retention, and expansion. Build executive relationships, monitor health using AI dashboards, surface risks, coordinate remediation, and collaborate cross-functionally to support onboarding, upsells, and customer advocacy.

Design and deliver complex, scalable SaaS features end-to-end using AI-assisted development tools. Own specifications, implement and review AI-generated and human code, build REST APIs, maintain UI and backend services, drive AI-assisted workflows, and mentor cohort engineers on tooling, spec writing, and best practices.

Lead commercial strategy and roadmap for Billtrust's Invoicing product line, manage a team of Product Managers, drive AI-powered invoice automation, own global e-invoicing compliance and AP portal network strategy, align cross-functional stakeholders, and support go-to-market, adoption, and KPI-driven product outcomes.

Lead technical design and delivery of complex, scalable SaaS features using AI-assisted development. Own specification quality, implement and review AI-generated code, design REST APIs, mentor engineers, and drive cohort-wide standards for architecture, testing, and DevOps practices.

Lead end-to-end billing operations and technical revenue accounting (ASC 606) for a global SaaS company. Manage a distributed team, drive automation and AI-assisted reconciliation, own month-end revenue close, design SOX-compliant controls, support contract accounting decisions, partner with Sales/Legal/FP&A/IT, and improve the billing and revenue technology stack.

Lead Marketing Operations and GTM strategy to improve revenue performance through AI-driven analytics, reporting, automation, and cross-functional alignment. Own GTM operating cadence, annual and long-range planning, budget management, and Board-level reporting. Build GTM engineering, data infrastructure, and AI strategy while managing and developing the Marketing Ops team.

The Manager, Customer Support will lead a team in providing high-quality service delivery, leveraging AI and automation while developing staff for growth and performance improvement, ensuring exceptional customer experiences.

The role involves managing corporate accounts, driving upsell opportunities, delivering product presentations, and collaborating across teams to ensure customer satisfaction and growth.

The Customer Account Executive will manage and expand mid-market and corporate customer relationships, driving revenue growth through upselling SaaS solutions and ensuring value realization through strategic partnerships.

The Sales Executive leads efforts to identify, qualify, and close new customers for a cloud-based SaaS solution, managing complex sales cycles and building relationships with key decision-makers.

The Sales Executive will develop sales strategies, identify prospects, manage complex sales cycles, and build relationships with corporate clients to drive revenue growth for Billtrust's SaaS solutions.

The Senior Product Marketing Manager will develop go-to-market strategies, elevate market positioning, and mentor team members while collaborating across functions to drive product adoption.

Senior product leader setting the multi-year Applied Intelligence vision and roadmap for AI-powered B2B AR products. Own end-to-end AI product lifecycle, governance, evaluation standards, talent building, cross-functional partnership, and external representation to drive commercial impact and customer adoption.

Lead and grow the Solutions Consulting (pre-sales) organization, set strategy and metrics, align with Sales, Product, and Marketing, manage resources and budgeting, recruit and develop staff, and ensure effective deployment of solutions to drive revenue growth and customer success.

The Senior Accountant manages monthly and quarterly financial close activities, prepares financial statements, and ensures compliance with accounting standards, focusing on continuous improvement and cross-functional collaboration.

Lead end-to-end UX design for complex B2B SaaS and fintech products. Drive AI-native experiences, user research, data-informed design, design systems, cross-functional collaboration, and mentor junior designers while ensuring high-quality handoffs to engineering.

Manage end-to-end contract renewals for an assigned B2B SaaS account portfolio: create tailored renewal strategies, negotiate pricing/terms, mitigate churn risk, maintain accurate Salesforce data, report renewal KPIs, and partner with Sales, CS, Legal, Finance, and Ops to drive on-time, value-anchored renewals and process improvements using AI-enabled tools.