Teams at Blue Acorn iCi

Serve as the bridge between marketing stakeholders and technical delivery teams for MarTech initiatives: own intake, requirements, prioritization, and delivery. Translate marketing needs into user stories and acceptance criteria, coordinate cross-functional execution, support roadmap and release planning, and ensure adoption and outcome tracking across Adobe and adjacent MarTech platforms.

Lead technical execution of Adobe Journey Optimizer journeys and email/cross-channel campaigns. Translate marketing needs into user stories, manage backlog and priorities, coordinate implementation, testing, deployment, and stakeholder communication to ensure reliable campaign delivery.

Provides technical leadership for enterprise Adobe Journey Optimizer implementations, integrations, migrations, deployments, troubleshooting, and production validation. Serves as the technical liaison among customers, partners, Adobe Customer Success, and Product Engineering. Investigates issues using logs, APIs, payloads, diagnostics, and configuration; identifies risks and edge cases; leads escalations, environment changes, feature rollouts, and stabilization while communicating findings to technical and executive stakeholders.