Jobs at Box

The Legal Operations Manager will oversee legal spend management, budgeting, vendor oversight, and systems to ensure operational excellence across the Legal organization, partnering closely with Finance and Procurement.

The Enterprise Account Executive will drive new logo acquisition in the Insurance vertical by managing complex sales cycles, building executive relationships, and executing strategic account plans.

Identify and qualify outbound sales opportunities for Mid-Market and Enterprise Account Executives through phone and email outreach, research target accounts, schedule meetings, track leads in Salesforce, and collaborate cross-functionally to create new business.

Lead Box's ISO 42001 AIMS certification and build the AIMS program. Plan and execute external audits, assess AI governance and controls, remediate gaps, work cross-functionally across security and compliance frameworks, and communicate compliance posture to stakeholders.

Lead design and rollout of job architecture, leveling, and career frameworks. Analyze organizational data (attrition, spans, capability gaps) to recommend structural changes. Partner with HR, compensation, legal, and business leaders to pilot and scale frameworks. Design and iterate talent and org development programs, applying job analysis expertise to an AI-reshaped workforce.

Provide white-glove technical account management for 10–15 strategic enterprise customers: implement and operationalize Box products, perform technical/support health reviews, act as escalation for critical issues, partner with customer helpdesks and Customer Success, communicate AI use cases, influence product roadmap, lead customer meetings, and optimize scalable TAM processes.

Manage a portfolio of enterprise customers to drive adoption and measurable business outcomes by mapping and redesigning workflows, identifying AI use cases, leading change management, conducting strategic adoption reviews, mitigating risks, expanding Box usage, and partnering cross-functionally to deliver solutions and influence product direction.

Lead, hire, train, and coach a team of Commercial Account Executives to close net-new and expansion deals for customers (1-500 employees). Participate in customer engagements, forecast and report sales metrics, and develop AE career growth while driving territory growth and retention.

Sell Box to enterprise customers by sourcing and closing net-new logos, researching customer needs, managing multi-layer stakeholders and complex deals, building territory from greenfield opportunities, collaborating with internal teams, and supporting customer success. Role is field sales with up to 50% travel.

Lead sales development enablement strategy and programs to increase productivity and meetings booked. Design and deliver training, onboarding, content and tool adoption (Salesforce, Outreach, LMS), coach sales development reps and leaders, drive AI-first prospecting adoption, analyze performance and ROI, and partner cross-functionally to align messaging and processes.