Manage post-sales relationships for enterprise customers, drive onboarding, adoption, retention, and product advocacy. Coordinate with Sales, Services, Product, and Support, track churn risk, and execute deployment and change management plans.

Manage a swarm of 7-10 product support specialists to meet performance metrics, drive QA and coaching, deliver customer and agent insights to Product/Engineering, handle escalations, and lead adoption of AI and automation to improve support quality and efficiency.

As a Business Development Representative at Box, you will generate leads, schedule meetings, and nurture relationships with clients, while collaborating with the sales and marketing teams.

The Partner Solutions Engineer collaborates with channel partners to design solutions, provide technical training, and drive customer impact through the Box platform.

The Payments Operations Analyst will analyze payment performance, manage fraud issues, coordinate with cross-functional partners, and optimize operational processes to enhance customer experiences and reduce transaction costs.

As an Implementation Consultant at Box, you'll guide enterprises in software implementation, focusing on customer success, project management, and AI integration with existing systems in the banking and insurance sectors.

Lead and develop the Solutions Engineering team for public sector accounts, focusing on compliance, procurement, and technical strategies to support sales efforts and enhance customer satisfaction.