Teams at Bradford Soap Works Inc

Designs, commissions, optimizes, and troubleshoots production processes across two Illinois manufacturing facilities. Leads Lean and Six Sigma continuous-improvement initiatives, process trials, validations, equipment evaluations, cost-reduction projects, and KPI reporting. Supports liquid, hot-pour, aerosol, compounding, mixing, extrusion, milling, filling, and packaging operations while ensuring safety, quality, regulatory compliance, and cross-functional alignment.

Manages B2B customer relationships, order processing, open-order reporting, shipment releases, customer portals, and account growth. Coordinates with sales, manufacturing, quality assurance, and logistics teams to resolve issues, communicate production and delivery updates, identify upselling opportunities, and improve customer satisfaction. Requires advanced Excel skills, strong communication, analytical ability, and at least five years of preferred customer service experience.

Leads supply chain, production planning, scheduling, inventory, warehouse, logistics, and distribution operations across two manufacturing sites. Owns master production scheduling, material availability, warehouse performance, transportation coordination, regulatory compliance, and KPI improvement. Evaluates and implements a modern WMS integrated with ERP/MRP systems while driving Lean, Six Sigma, digital transformation, and cross-functional operational excellence.