Teams at Bridgeway Benefit Technologies

Leads Scrum delivery across multiple product and platform teams, facilitates ceremonies, removes impediments, mentors Scrum Masters, and drives Agile adoption and continuous improvement. Partners with Product Owners, engineering leaders, and senior management to improve delivery predictability, prioritize backlogs, track metrics, manage risks, and establish consistent processes. Uses Azure DevOps and generative AI tools such as Claude and Copilot to improve productivity and delivery quality.

Collaborate with customers and internal teams to implement, configure, test, and train users on benefits administration software. Gather and translate stakeholder needs into requirements, user stories, and solution documentation. Manage multiple implementation projects, including eligibility files and module installations. Facilitate stakeholder meetings, resolve application and configuration issues, and coordinate cross-functional teams to ensure successful project delivery and product functionality.

Generate and qualify leads through high-volume outbound calls, emails, and LinkedIn outreach. Follow approved scripts, handle objections, document every interaction in HubSpot, maintain CRM data quality, and route qualified opportunities to Account Executives. Collaborate on account prioritization, handoff quality, pipeline reviews, and process improvements while meeting monthly meeting and sales-qualified opportunity quotas.