Jobs at CardX
4

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Dev + Engineer
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Software Developer

CardX
Chicago
11 hours hence
+25
The Software Developer will be responsible for building and maintaining the newest generation of CardX products. This role is collaborative and cross-functional, involving frequent communication with other members of the development team as well as stakeholders and the operations team. We’re hoping to bring on new teammates with a passion for building new things, consistent attention to detail, effective communication, strong work ethic, commitment to excellence in product delivery, and the desire to thrive within a fast-paced, rapidly-growing company.

Technical Support Associate

CardX
Chicago
11 hours hence
+25
Demonstrate cross-functional leadership in coordinating CardX internal teams. Research and identify fixes for technical tickets escalated from other CardX teams. Communicate resolutions in a clear and professional way to clients and CardX internal teams. Become proficient in troubleshooting the CardX reporting used for merchant financial reconciliation. Collaborate with business stakeholders and technology team to define product and support strategy. Develop QA/UAT test standards and processes for future technical support team members. Test (QA/UAT) new products and product features. Document QA feedback in an organized and detailed manner . Document client inquiries and issues, review and add to existing documentation, and create new documentation to be used by CardX teams. Assist the technical teams of enterprise clients with API integrations and custom reporting requirements.

Solutions Engineer

CardX
Chicago
1 week ago
+25
The Solutions Engineer will work with large enterprise clients to ensure successful installation and onboarding with CardX. This position requires prior full-time experience as a software developer, strong communication skills, the ability to work effectively with multiple client stakeholder teams ranging from accounting and treasury to developers, and exceptional problem-solving skills. The role requires the ability to understand client requirements, make strategic recommendations based on the CardX product offerings, and translate client feedback into future development objectives.

Enterprise Account Executive

CardX
Chicago
2 weeks ago
+25
The Enterprise Account Executive will lead high-level business development opportunities, including working with both direct inbound inquiries and prospective clients introduced by CardX sales partners. This position requires exceptional communication by phone and email, the ability to build relationships with all stakeholders at prospective client companies, and outstanding problem-solving skills. The role involves understanding client needs and priorities, communicating clearly and confidently about the CardX solution, and managing the sales process from introduction through installation.