Cargomatic

HQ
Long Beach
Total Offices: 4
453 Total Employees
Year Founded: 2013
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Cargomatic Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers company equity

Offers performance bonuses

Offers employee stock purchase plan

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers dependent care

Provides family medical leave

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Recently posted jobs

See all jobs at Cargomatic
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Cargomatic

Customer Success Specialist

15 Days AgoSaved
In-Office
Lisle, IL, USA
Logistics • Software • Transportation • 3PL: Third Party Logistics • App development
Serves as the primary customer contact, managing engagement, shipment operations, communications, account metrics, and SLAs. Collaborates with Sales, Account Management, and Carrier Operations to improve customer satisfaction. Identifies growth and retention initiatives, resolves operational issues, and develops scalable processes and SOPs for offshore support teams. The role requires strong communication, organization, analytical problem-solving, customer service, logistics knowledge, and intermediate to advanced Microsoft Excel skills.
Cargomatic Logo
Cargomatic

Customer Success Manager

One Month AgoSaved
In-Office
Chicago, IL, USA
Logistics • Software • Transportation • 3PL: Third Party Logistics • App development
Manage and grow customer accounts in logistics, driving satisfaction, retention, and expansion through collaboration with internal teams and performance analysis.
Cargomatic Logo
Cargomatic

Customer Support Specialist

2 Days AgoSaved
Remote
USA
Logistics • Software • Transportation • 3PL: Third Party Logistics • App development
Provides customer support for transportation shipments, including status updates, appointment coordination, shipment monitoring, issue resolution, documentation, proof of delivery, reporting, and billing accuracy. Coordinates with customers, drivers, carriers, dispatch, terminals, and operations teams to resolve exceptions and ensure timely execution. Maintains accurate records, follows up on open items, and identifies recurring service issues. Requires strong communication, organization, problem-solving, and experience in customer support or logistics.
see all jobs at Cargomatic