Search the 14 jobs at Carrot Fertility

As a Manager of Customer Management at Carrot Fertility, you will lead a team of Customer Success Managers, focusing on customer strategies and ensuring satisfaction. Your role involves managing complex projects, coordinating with cross-functional teams, and delivering exceptional experiences for customers. You will need to communicate effectively, be highly organized, persistent, and passionate about customer delight.

As a Senior Operations Manager specializing in Predictive Analytics, you will act as a subject matter expert, influencing hiring practices and enhancing organizational efficiency through capacity planning and resource utilization analyses. Your role involves collaborating with cross-functional teams and leveraging analytical skills to support staffing decisions affecting operational efficiency.

The Central Account Executive is responsible for managing a sales pipeline, building relationships with SMB clients, conducting product demonstrations, articulating value propositions, collaborating with internal teams, and achieving revenue goals while providing tailored benefits solutions to clients.

The Account Executive at Carrot Fertility will focus on new business growth in Canada, building a strong sales pipeline, and exceeding quarterly and annual sales targets. Responsibilities include conducting discovery calls, delivering customized demos, collaborating with the product team, and maintaining exceptional customer service in a fast-paced environment.

As a Sr. HR Business Partner at Carrot Fertility, you will support Sales and Marketing teams, align HR strategies with business objectives, and act as a trusted advisor on matters such as performance management, talent acquisition, and employee relations. You will foster a collaborative and transparent work environment while driving employee engagement initiatives and utilizing data to inform people strategy.

The Clinical Outcomes Associate will be responsible for collecting and analyzing clinical fertility data, reviewing medical records for compliance with industry standards, and recording member outcomes to support healthy birth outcomes. Collaboration with medical providers and a strong analytical mindset are crucial.

The Senior Strategic Customer Marketing Manager will lead multi-channel marketing campaigns aimed at increasing member enrollment. Responsibilities include developing marketing strategies for large clients, consulting on best practices, establishing credibility as a marketing expert, and driving user acquisition through effective relationship-building and client consulting.

The Billing Analyst at Carrot Fertility will manage the billing process, ensuring accuracy of invoices and financial transactions. This includes analyzing billing data, monitoring payments, and following up on overdue accounts. The role requires collaboration with internal teams to resolve discrepancies while providing excellent customer service to clients regarding billing inquiries.

The Proposal and Sales Enablement Specialist will manage proposal submissions from research to completion, write persuasive content, and support the Sales Enablement team with presentations and collateral development. They will collaborate with cross-functional teams and maintain content for proposals and internal knowledge bases.

The Sr. Sales Enablement Manager will lead the development and implementation of strategies and programs to support Carrot's Commercial Sales organization. Responsibilities include managing Highspot, identifying content gaps, creating collateral for self-service, and facilitating effective training processes for the sales team to enhance their performance and drive revenue.

As a Customer Success Manager II at Carrot, you will support new and existing customers in the Small Business segment by driving retention and engagement. You'll act as an advisor to HR benefits leaders, helping communicate the product's value while maintaining high customer satisfaction. This role involves identifying growth opportunities and working closely with the Small Business Renewals and Expansions Manager.

The Customer Success Enablement Specialist at Carrot Fertility will develop resources and manage tools for the Customer Success team, support onboarding programs, track compliance and activity, monitor content adoption, and communicate between teams to enhance operational efficiency and resource utilization.

The Expansion and Renewal Director at Carrot Fertility will drive retention and growth in the Middle Market customer segment by collaborating with Customer Success Managers, analyzing customer data, forecasting renewal rates, and coaching team members. The role requires strong sales and account management skills to enhance the company's presence and achieve business goals.

The Senior Marketing Analyst will analyze complex member data from various sources to evaluate and improve member engagement campaigns, define team KPIs, and mentor team members. This role requires collaboration with cross-functional teams to drive strategic insights and revenue growth through data-driven decision making.