Teams at Castle Automotive Group

Oversee the Business Development Center: manage and track leads, ensure timely follow-up, run day-to-day center operations, analyze metrics, train and support call center representatives, and handle customer inquiries when needed.

Drive vehicle sales through consultative selling: greet customers, recommend and demonstrate vehicles, negotiate payment terms, follow up to build loyalty, and report results to the Sales Manager. Assist customers with service referrals and maintain product knowledge.