Jobs at CentralSquare Technologies

Implement and configure CentralSquare public safety software, document requirements, integrate third-party systems (APIs/REST/SOAP), perform testing, support system rollouts, collaborate with development and project teams, mentor junior consultants, and assist with escalations to ensure successful customer implementations.

Serve as an AI-first Technical Product Owner for mobile-first public safety solutions: own and prioritize mobile backlogs, write spec-driven user stories, manage sprint execution, define offline-first and API integrations, incorporate GIS capabilities, coordinate UAT and production triage, and collaborate across product, engineering, QA, and support to ensure reliable real-world performance.

Drive AWS cloud cost optimization and cloud margin reporting for a SaaS portfolio. Analyze CUR and billing data, track and execute savings initiatives, manage commitment instruments, build dashboards, partner with engineering and accounting, and support cross-functional financial analysis.

Principal individual-contributor owning end-to-end NG911 network architecture and hands-on deployments. Design AWS and hybrid networks, SIP/VoIP telephony, high-availability call routing, and compliance (CJIS/NIST). Lead complex go-lives, create repeatable IaC deployment standards, coordinate partners and PSAPs, and ensure five-nines reliability and low latency.

The Senior Workforce Management Specialist manages workforce planning and capacity management, ensuring staffing levels meet operational needs in an AI-driven environment.

The Solutions Engineer integrates AI capabilities into the Centerline AI product, engages with customers for feedback, and coordinates with engineering teams to implement improvements.

The Channel Sales Manager develops Go-To-Market strategies, enhances partner engagement, manages sales cycles, and drives pipeline in the Public Safety sector.

Serve as the AI-proficient Technical Product Owner owning backlog, writing testable user stories and specs, leading sprint execution, coordinating UAT and QA, leveraging AI to accelerate specification, testing, and documentation, and aligning delivery with product strategy.

Lead planning, execution, and delivery of public safety software implementation projects. Assemble project teams, manage schedules, risks, vendors, and stakeholders; drive process improvements; maintain PM tools; present to clients; manage high-revenue portfolios; travel up to 25%; obtain CJIS clearance.

Provide operational and strategic advisory services for enterprise CAD and Mobile systems: system health reviews, proactive maintenance, issue triage, upgrade and lifecycle planning, stakeholder communication, and organizational adoption support for public safety agencies.

Lead architecture and technical vision for AI-first, cloud-native C#/.NET systems. Define service decomposition, monolith migration, GraphQL/unified APIs, event-driven/event-sourced designs, observability, resilience, IaC, CI/CD, and AI orchestration pipelines enabling production-grade AI-driven code delivery across multiple product teams.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

The Demand Generation Specialist generates leads by contacting government decision-makers, manages CRM data, and supports sales strategies to meet quotas.

The AI Organizational Change Manager focuses on driving AI adoption through change management strategies, stakeholder engagement, coaching, and communication within the organization.

Lead product management team to define product vision, develop public sector solutions, manage project delivery, leverage AI tools, and drive product strategy and performance.

The Senior Project Manager will oversee AI initiatives, ensuring governance, planning, execution, and reporting, partnering with various departments to enhance project outcomes.

Prepare, configure, image, test, and troubleshoot computer hardware and software for deployment. Maintain inventory and asset records, document test results, and ensure systems meet specifications prior to shipping. Collaborate with IT/dev teams and non-technical staff; support onboarding processes requiring CJIS clearance.

The Solutions Consultant supports sales by delivering product samples, addressing client needs, and enhancing sales strategies for CentralSquare software.

The Solutions Consultant collaborates with account executives to evaluate client needs, deliver presentations, conduct demonstrations, and formulate tailored software solutions for CentralSquare products.