Jobs at Charlie Health

The Territory Manager will develop strategies for market penetration, build relationships with healthcare providers, and attend meetings to enhance community partnerships.

Manage biweekly, bimonthly, and off-cycle payroll for employees and contractors across multiple states; oversee UKG Pro payroll and timekeeping, ensure compliance, audit and reconcile payroll data, partner with Finance/People Ops, manage SOPs and a Payroll Specialist.

The Recruiter at Charlie Health will manage the talent acquisition process, develop strategies, source candidates, and build relationships to enhance recruitment efforts.

The Recruiter will develop talent acquisition strategies, source candidates, manage the hiring process, and engage with potential hires to promote Charlie Health's mission and hiring opportunities.

The Corporate Recruiter is responsible for full-cycle recruiting, building high-quality candidate pipelines, and partnering with senior leadership to define hiring strategies at Charlie Health, a mental health services company.

Manage virtual IOP caseloads by completing pre-certifications and authorizations, following up on outstanding approvals, collaborating with revenue cycle and admissions, supporting denial management and appeals, training clinical teams on documentation standards, and improving workflows with leadership to optimize utilization and patient length of stay.

The Learning Architect will develop learning materials, create facilitator guides, enhance learner engagement, and optimize content for virtual delivery.

Provide remote telehealth services to clients, facilitating group sessions using various contemplative practices. Support mental health treatment through integrative care approaches.

Build relationships with military bases, manage outreach activities, and ensure access to mental health services for military personnel and their families.

Provide creative arts therapy services remotely, focusing on group treatment for various age groups while ensuring flexibility in scheduling. Must be familiar with varied treatment modalities.

Facilitate weekly integrative group treatment via telehealth, utilizing creative arts and contemplative practices to support clients with mental health and substance use challenges.

Lead a team of 10+ Admissions Coordinators to meet admissions quotas and KPIs (admission rates, satisfaction, time-to-admission). Hire, train, schedule, coach, and ensure call quality and timely coordination with clients and internal teams.

Facilitate Substance Use Disorder groups, collaborate with therapists, and support clients remotely. Engage clients effectively and meet documentation standards.

Build and operate automated compliance and continuous control monitoring systems to support HIPAA, SOC 2, NIST and related frameworks. Automate evidence collection, integrate GRC and source systems, create dashboards and workflows, identify and remediate control gaps, and support audit readiness. Partner cross-functionally with Security, IT, Compliance, Legal and Engineering to embed controls and improve compliance automation and AI governance.

Build and maintain internal platforms, automations, and integrations to scale IT operations. Own identity, access, lifecycle automation, endpoint trust, SaaS provisioning, and operational reporting. Develop scripts and services (Python, Bash), partner with Security and Engineering for secure AI, Zero Trust, HIPAA and SOC 2 compliance, and apply DevOps/SRE/ITIL practices for monitoring and incident response.

The Integrative Group Facilitator leads virtual group therapy sessions, implementing creative and contemplative techniques to support clients with mental health challenges. They work flexibly and collaboratively with clients of all ages, focusing on integrating various therapeutic modalities to enhance healing.

Facilitate therapeutic group sessions via Telehealth, develop treatment curriculum, and engage creatively with clients to enhance mental health recovery.

Lead a team of 10+ Admissions Coordinators to meet admission quotas and KPIs (admission rates, time-to-admission, satisfaction). Hire, train, schedule, and review performance, ensure high contact center service levels, coordinate across teams, develop best practices, and resolve client/family concerns to advance admissions.

The SUD Group Facilitator will provide remote telehealth services, facilitating group therapy for adolescents and young adults, using evidence-based treatment methods to support recovery from mental health and substance use disorders.

Lead telephony strategy and hands-on Five9 administration for a 550+ user contact center. Advise on dialer best practices, configure IVR and routing, tune progressive/preview dialers, maintain Salesforce integrations, build supervisor dashboards, and provide daily telephony support during a Six-month contractor engagement.