Jobs at ChenMed

Supervises front desk staff and Care Facilitators in a medical center, overseeing scheduling, patient flow, service quality, compliance, staff development, and patient experience. Handles escalated concerns, medical records processes, phone messages, supplies, and operational issues. Ensures scheduling targets, follow-up procedures, regulatory standards, and front desk workflows are maintained while supporting hiring, coaching, onboarding, and team performance.

Supervise and develop Medical Directors and PCP/NP teams across multiple centers while maintaining partial direct patient care (≈20%). Responsible for market clinical outcomes, P&L, talent development, quality improvement, referrals, payer/community relations, and driving clinical-operations alignment.

The Associate Market Clinical Director supervises Clinical Directors, manages performance, ensures clinical outcomes, and provides patient care, directing operations to meet market objectives.

The Physician Extender APP for Nephrology coordinates care for CKD and ESRD patients, enhances patient education, and collaborates with healthcare providers to improve outcomes while minimizing hospitalizations.