Jobs at Chubb

Owns P&L performance, profitability, growth, and digital transformation for Small and Lower Mid-Market commercial insurance portfolios. Leads pricing, underwriting, portfolio monitoring, analytics, data visualization, predictive modeling, and machine learning initiatives. Partners with actuarial, product, engineering, technology, and distribution teams to implement process improvements and underwriting actions across digital channels and geographies. Communicates insights to stakeholders and senior leadership while leading cross-functional teams in an Agile operating model.

Conducts risk-based quality audits across contact centers, premium processing, claims, and other operations. Maintains QA databases, analyzes quality metrics, documents findings for senior management, identifies training opportunities, and communicates trends and recommendations. Collaborates with Legal, Compliance, internal auditors, and external auditors, while supporting examinations and quarterly recertification efforts. The role requires insurance knowledge, analytical ability, attention to detail, and proficiency with Microsoft Office, Excel, Access, and Power BI.

Lead strategy, sales and marketing for ESIS Specialty Claims; build and manage national specialty sales team; drive new business from programs, MGAs/MGUs, captives and brokers; collaborate with claims and account teams; develop products, pricing, and metrics; represent ESIS externally and ensure achievement of sales targets.

Supports field-facing agency initiatives focused on sales tools and technology. Coordinates cross-functional deliverables, maintains initiative documentation, tracks scope, requirements, timelines, costs, risks, and issues, and communicates status to leadership and stakeholders. The role also contributes to implementation planning, process improvement, presentations, and relationship-building across the organization.

Provides on-site technical support for employees, contractors, and new hires. Troubleshoots PC, mobile device, peripheral, hardware, software, Microsoft 365, printer, meeting room, and video conferencing issues. Configures equipment, manages inventories, supports onboarding, maintains patch compliance, documents resolutions, coordinates with vendors, trains users, and contributes to technology projects, migrations, rollouts, security compliance, and process improvements.

Manage global client and broker relationships for Chubb, driving retention, growth, satisfaction, and strategic account development. Lead client planning and stewardship processes, coordinate cross-functional internal teams, connect clients with senior leadership, execute business and marketing plans, maintain account rosters, and prepare client-specific profit and loss statements. The role requires strong insurance industry expertise, strategic planning, communication, negotiation, analytical, organizational, and relationship-management skills.

Manage the commercial automobile insurance portfolio by analyzing claims, pricing, underwriting, and market data to identify loss drivers and performance opportunities. Develop portfolio monitoring requirements, underwriting rules, and strategic recommendations supporting profitable growth. Partner with underwriting, product, pricing, actuarial, claims, analytics, and catastrophe teams to evaluate initiatives, optimize strategies, and communicate results. Conduct segment, competitor, and market analyses while advancing analytics-driven underwriting digitization.

Conduct health and safety field assessments, machine guarding evaluations, lockout/tagout program reviews, and compliance audits for multinational clients. Develop technical reports, risk evaluations, and corrective action recommendations aligned with OSHA, ANSI, and ASME standards. Collaborate with clients on safety improvements, maintain regulatory knowledge, manage project deliverables, generate billable revenue, and strengthen client relationships. The role requires extensive travel and consulting experience across multiple industries.

Conduct equipment breakdown risk evaluations, boiler and pressure vessel inspections, claims investigations, loss estimates, and risk improvement assessments. Identify hazardous conditions, evaluate controls and maintenance programs, recommend corrective actions, and prepare reports supporting underwriting and premium decisions. Build relationships with underwriters, claims teams, agents, and customers while managing a regional territory, delivering consultations and safety presentations, and traveling to field locations.

Lead design, development, and maintenance of SQL databases and ETL jobs (SSIS); write and optimize complex queries; ensure data integrity and performance; manage delivery, mentor team members, and collaborate with stakeholders to support data-driven decisions.

Manage technical handling of Auto, Property, General Liability, and Professional Liability claims across jurisdictions. Oversee investigations, coverage determinations, reserving, negotiation, settlement, and litigation management. Supervise claim representatives, maintain file reviews and diary system, coordinate with defense counsel and reinsurers, present cases to claims committees, set reserves, process invoices, and support marketing and client-facing activities.

Handle and resolve high-exposure Directors & Officers, transactional risk, and financial institutions liability claims. Manage investigations, coverage analysis, reserving, litigation strategy, settlement negotiations, and counsel/experts. Represent the company at mediations, trials, and meetings; coordinate with internal/external partners and travel as needed.

Lead strategy, development, and go-to-market execution for group life and disability products. Drive competitive analysis, product innovation, positioning, training, and cross-functional implementation while supporting distribution and governance.

Lead design, delivery, and evaluation of talent development and learning programs across a matrixed organization. Partner with stakeholders to create online and blended curricula, manage LMS content and vendors, deliver virtual and in-person training, analyze learning effectiveness using Excel and Power BI, and promote adoption. Manage projects, relationships, and timelines while applying instructional design and data-driven recommendations.

Support planning, research, coordination, and analysis for community-scale climate resilience initiatives. Conduct cost-benefit and catastrophe model–informed analysis, engage stakeholders, track project milestones, develop metrics, reports, case studies, and outreach materials to advance resilient projects and inform investment decisions.

Lead business development and account management for EHS and property risk engineering services. Drive new sales, retain and expand accounts, deliver technical field assessments, manage projects to budget and schedule, and ensure high client satisfaction while tracking CRM metrics and meeting revenue and billable targets.