Jobs at Citigroup

Supports the Citi Commerce product roadmap for advertising and offers capabilities. Translates commercial needs into business requirements and technical specifications, partners with technology teams, coordinates AdTech integrations, supports testing and compliance approvals, monitors post-launch performance, and recommends optimizations. The role requires strong digital advertising technology knowledge and collaboration across product, engineering, vendors, legal, risk, and commercial stakeholders.

Manage and grow affluent and high-net-worth client relationships through financial planning, needs discovery, referrals, and tailored banking, credit, investment, and mortgage solutions. Acquire new clients, deepen wallet share, conduct high-touch meetings and events, coordinate with product specialists and branch partners, and ensure regulatory, KYC, AML, and risk-management compliance. The role also involves coaching colleagues and influencing business decisions.

Build and deepen relationships with affluent and high-net-worth clients through financial planning, discovery, profiling, and tailored banking, credit, and investment solutions. Acquire new clients, expand portfolios, generate referrals, organize client events, and provide high-touch engagement. Collaborate with product specialists and branch partners while ensuring KYC, AML, SAFE Act, regulatory, compliance, and risk-management requirements are followed.

Provides investment and financial planning services to ultra-high-net-worth clients. Manages client accounts, analyzes economic and market trends, advises on portfolio impacts, recommends investment changes, and develops strategies with Private Bankers. Builds client relationships and grows assets through compliant referral-based prospecting. Ensures appropriate risk management, regulatory compliance, ethical conduct, and protection of client and firm assets.

Leads acquisition strategy, performance analytics, and reporting for Citi’s cobrand credit card portfolio. Analyzes KPIs, maintains dashboards, tracks marketing investments, identifies risks and opportunities, and presents recommendations to senior leaders and external partners. Coordinates marketing roadmaps and test-and-learn initiatives, collaborates with cross-functional teams, and uses competitive intelligence to improve acquisition strategy and returns.

Leads the strategic direction of personal-loan credit policies, underwriting, and risk strategies. Manages risk appetite, portfolio performance, controls, operational risk, and sustainable growth while leading a geographically dispersed risk team. Partners with modeling, operations, product, and functional stakeholders on advanced analytics, customer experience, process improvements, and enterprise initiatives. Requires extensive financial-services risk experience, people leadership, credit policy expertise, regulatory knowledge, and the ability to manage risk strategy through economic cycles.

Build and deepen affluent and high-net-worth client relationships through financial planning, discovery, profiling, and tailored banking, credit, investment, and mortgage solutions. Acquire new clients, expand portfolios, generate referrals, organize client events, and provide high-touch service. Ensure KYC, AML, regulatory, compliance, and risk-management requirements are followed while partnering with branch and product teams.

Leads competitive intelligence and customer experience research for North American banking customers. Responsibilities include analyzing competitor strategies, benchmarking customer journeys, synthesizing internal and external research, developing executive presentations, managing vendors, leading multiple projects, and influencing cross-functional stakeholders and senior leaders. The role recommends improvements, identifies business opportunities and threats, applies consumer research techniques, and ensures compliance with Citi policies and applicable regulations.

Originates residential mortgage loans and drives sales through relationships with community clients, real estate professionals, builders, and affordable-housing nonprofits. Advises customers on lending options, analyzes financial information, assesses loan eligibility, coordinates applications with operations and underwriting teams, and supports timely closings. Promotes Citi financial products, develops referral networks, attends community events, and ensures compliance with consumer-lending laws and internal controls. The role requires mortgage licensing and a minimum of three loan originations monthly, with at least half meeting CRA or minority-tract criteria.

Supports Home Lending Officers throughout the mortgage application process, including collecting borrower information, explaining loan options, quoting rates, preparing files for underwriting, monitoring application milestones, and coordinating with processors. Manages customer inquiries, prospective leads, marketing events, and client relationships while ensuring compliance with lending laws, regulations, and Citi policies. Requires mortgage origination knowledge and NMLS registration.

Build and deepen relationships with affluent and high-net-worth clients by identifying financial needs, providing holistic banking, credit, investment, and planning solutions, and expanding portfolio value. Acquire new clients through referrals, manage client engagement and events, coordinate with lending and financial advisory partners, and ensure compliance with KYC, AML, SAFE Act, and other regulatory requirements. Coach team members and contribute to branch objectives.

Manages and grows affluent and high-net-worth client relationships through financial discovery, planning, product referrals, portfolio expansion, and high-touch engagement. Provides holistic banking, credit, investment, and financial planning solutions while coordinating with specialists and branch partners. Sources new clients, organizes events, ensures follow-up, and maintains compliance with KYC, AML, SAFE Act, mortgage registration, and other regulatory requirements. Coaches team members and exercises sound risk judgment.

Build strategic partnerships with internal marketing stakeholders, uncover business needs, shape creative and strategic solutions, and connect clients with agency capabilities. Lead account planning, opportunity tracking, strategic intake, governance, and value storytelling while coordinating Creative, Strategy, Data & Insights, and Operations teams. Improve brief quality, identify proactive opportunities, communicate measurable business impact, manage account risks, and expand internal adoption of Skyline’s services.

Provides wealth management and investment advisory services to ultra-high-net-worth clients. Manages investor accounts, develops financial strategies with private bankers, analyzes markets and economic trends, advises on portfolio impacts, and recommends changes to holdings. Builds client and banker relationships to grow assets while maintaining compliance with regulations, risk controls, and prospecting requirements.

Leads balance sheet management and strategic analytics for a large consumer credit card portfolio. Oversees quantitative analysts, pricing risk analytics, test-and-control design, forecasting, profitability, capital efficiency, P&L, reserve, and regulatory impact analysis. Partners with senior leaders across Risk, Finance, Pricing, Product, and Business teams to guide strategic decisions, optimize risk-adjusted returns, and ensure regulatory compliance.

Supports private banking clients through KYC, onboarding, and account-opening processes. Partners with sales, account-opening, product, and compliance teams to fulfill client requests, maintain accurate documentation, identify process gaps, assess risks, and escalate control issues. Provides expert guidance on complex client matters, influences process improvements, and supports peer training while ensuring compliance with applicable laws, policies, and regulations.

Owns execution of Citi Commerce’s product roadmap for advertising and offers capabilities. Translates commercial strategy into technical requirements, manages product delivery from requirements through launch, oversees AdTech and MarTech integrations, leads testing and quality assurance, and navigates legal, risk, regulatory, and compliance approvals. The role also monitors post-launch performance, manages vendors, aligns commercial and technology stakeholders, and drives optimization within a regulated financial-services environment.

Originates residential mortgage loans by advising customers, assessing financial information, recommending lending solutions, and managing applications through closing. Builds relationships with clients, real estate agents, builders, CPAs, branch teams, wealth advisors, and referral partners to generate mortgage business. Ensures lending compliance, evaluates risk, coordinates with processors and underwriters, promotes Citi financial products, and develops new and retained customer relationships.

Develops and executes customer retention, loyalty, and engagement strategies for retail banking marketing programs. Responsibilities include campaign testing and scheduling, channel auditing, competitive analysis, portfolio trend analysis, issue resolution, budget and invoice reconciliation, and coordination of legal and creative approvals. The role manages cross-functional initiatives designed to increase engagement and reduce attrition while ensuring compliance, risk management, and effective vendor execution.

Originates residential mortgage loans by assessing customers’ financial situations, recommending lending solutions, promoting Citi mortgage products, and developing referral relationships. Coordinates with processors, underwriters, closers, branch teams, and wealth advisors to support timely loan closings and expand client relationships. Ensures compliance with consumer lending laws, regulations, and internal policies while driving mortgage sales and customer retention.