Teams at Clinical Research IO (CRIO)

Drive business development and revenue growth by identifying and qualifying leads, managing the sales pipeline, conducting demonstrations, negotiating contracts, forecasting, and closing opportunities. Build relationships with clinical research sites, sponsors, CROs, and academic institutions. Use CRM tools to track sales activity, collaborate with internal teams, stay informed on market trends, and execute sales strategies to meet targets.

Manage onboarding for newly signed clients, including project overviews, recurring stakeholder calls, live remote trainings, and product engagement evaluation. Coordinate with cross-functional teams to improve the implementation experience and address customer use cases. Build product and clinical research knowledge while supporting customer experience initiatives. Strong organizational, communication, software, and time-management skills are required; bilingual English and Spanish is preferred.

Lead and scale CRIO's Sponsor Operations for enterprise sponsor programs, ensuring consistent delivery, operational standards, cross-functional alignment, and client satisfaction. Oversee portfolios, define KPIs, optimize processes and tooling, manage escalations, and develop a high-performing team while partnering with Product, Engineering, and Data to drive platform and reporting improvements.