Teams at Conduent

Investigate and determine correct Coordination of Benefits for members with multiple plans; verify eligibility and payer order; contact carriers, Medicare, providers and members; review EOBs; document findings in company systems; process COB correspondence; handle inbound/outbound calls; meet productivity and quality goals while maintaining HIPAA and regulatory compliance in a fully remote environment.

Designs scalable business and client-specific solutions by analyzing financial data, evaluating technology ecosystems, and aligning solutions with organizational strategy. Partners with sales, technical, practice, and delivery teams to develop solution strategies, negotiate with stakeholders, support implementation, and ensure alignment with budgets, timelines, regulations, and customer expectations. The role also drives innovation, continuous improvement, and data-informed decision-making across a global, matrixed organization.

Performs high-volume document imaging and transaction processing, including document preparation, scanning, image quality review, indexing, validation, batch reconciliation, and exception resolution. Operates scanning equipment and imaging software while meeting accuracy, throughput, security, and turnaround standards. Acts as a subject matter resource, may train associates, troubleshoots routine issues, and works with limited supervision.