Teams at Conduent

Administers defined benefit pension plans, resolves escalated eligibility, participant data, system, and service issues, and ensures processing quality. Serves as a client and plan-rules subject matter expert, leads change initiatives from discovery through go-live, maintains requirements and process documentation, validates system processing, identifies enhancements, performs peer reviews, and mentors junior analysts.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Administer and support enterprise IBM identity and access management environments, including TIM/ITIM, TAM/ISAM, WebSEAL, LDAP, and WebSphere. Manage identity lifecycles, provisioning, reconciliation, authentication, authorization, RBAC, certificates, and secure integrations. Troubleshoot provisioning, LDAP, WebSEAL, SSL/TLS, and application-server issues; monitor systems and logs; and provide L2/L3 production support for critical IAM applications.