Teams at CSC

Develop scalable test automation frameworks, QA tools, and intelligent testing systems using Playwright, C#, and JavaScript/TypeScript. Integrate automated testing into CI/CD pipelines, build end-to-end, integration, and performance solutions, and apply AI techniques to improve test generation and defect detection. Partner with engineering and QA teams, troubleshoot reliability issues, contribute to test strategy, and mentor colleagues on automation and modern testing practices.

Leads a team of Client Service Representatives handling business license filings. Supervises daily operations, sets goals and performance metrics, delegates work, conducts reviews, manages escalations, develops employees, provides coaching, resolves conflicts, and drives productivity, service quality, and client satisfaction.

Leads the GTI engineering team, managing people, delivery, architecture, code quality, releases, production health, and on-call operations. The role remains hands-on, requiring contributions across C#/.NET services, TypeScript/React frontend systems, SQL Server, Azure infrastructure, CI/CD, observability, and testing. The manager partners with product, design, and tax content teams to ship reliable tax and regulatory software on schedule.