Teams at CTI Consulting

Senior Network Engineer providing tier-3 support and ownership for hybrid enterprise connectivity across data centers, cloud, branches, and remote users. Responsibilities include Palo Alto firewall administration, Azure networking, Cisco switching, routing and switching protocols, VPNs, network services, segmentation, and troubleshooting. The role is hybrid in Chicago with occasional regional travel and is structured as a six-month contract-to-hire.

Designs intuitive digital products across business lines using user-centered design and design-thinking methods. Creates wireframes, prototypes, flow diagrams, use cases, and usability studies; gathers user feedback; defines requirements; and partners with architects, developers, product managers, and multidisciplinary teams. Ensures designs meet business goals, user needs, accessibility expectations, regulatory standards, and brand guidelines.

Design and deliver up to 20 live virtual workshops on Microsoft 365 Copilot and Copilot in Excel. Train business users on Copilot fundamentals, advanced Excel analysis, data visualization, complex formulas, and large datasets. Facilitate office hours and Q&A sessions, create reusable training materials, track attendance, gather feedback, and collaborate with a technical architect on content and delivery.