Teams at Cursor

Drive revenue across a named federal book by landing new agencies and expanding strategic accounts. Lead complex, multi-threaded federal sales cycles, guide technical evaluations and security reviews, build executive relationships, quantify ROI tied to developer productivity, and partner with engineering and deployment teams to deliver proofs of concept through production.

Lead day-to-day support systems and workflows: manage ticketing, routing, queues, labels, escalations, and intake. Triage urgent issues, prioritize requests, drive technical/operational programs end-to-end, partner with engineering/data/IT, and use Cursor and AI-native workflows to reduce toil and improve system reliability.

Own Salesforce and adjacent sales systems support for a rapidly scaling GTM organization. Triage and resolve issues, debug with logs, improve UX, detect patterns in support volume, and build scalable agentic automations and system-level fixes. Document solutions and reduce recurring tickets.