Teams at Cyara

Own technical sales engagements for AI-powered customer experience assurance solutions, from discovery through technical win. Lead CX and AI stack discovery, solution design, tailored demos, workshops, proofs of concept, and executive business cases. Partner with Sales, Product, and Implementation teams on RFPs and handoffs, while creating enablement materials and mentoring teammates on agentic AI and prompt engineering.

Leads a global portfolio of complex customer implementations and Professional Services engagements while managing and coaching Project Managers. Establishes PMO standards, governance, risk management, reporting, financial controls, and delivery methodologies. Partners with executives, customers, Sales, Customer Success, and technical teams to improve project outcomes, utilization, forecast accuracy, time-to-value, and customer satisfaction across North America, EMEA, and APAC.

Drive enterprise SaaS sales in the US East region by achieving quota, developing territory and account plans, creating demand, managing complex sales cycles, forecasting pipeline, engaging C-level buyers, negotiating contracts, and selling against competitors. The role requires consultative selling, strong technical acumen, CRM proficiency, and experience with UCaaS, CCaaS, telecommunications, customer experience, or contact center technologies.