Teams at Dakota

Manage end-to-end onboarding for institutional and consumer clients by reviewing entity and identity documents, verifying UBO information, conducting KYC/KYB, PEP, sanctions, adverse media, CDD, and EDD reviews, assessing risk, and escalating high-risk cases. Support periodic reviews, regulatory filings, reporting, and compliance initiatives while helping improve workflows and providing clear client communication.

Own the client support queue for API and business banking clients, investigate payment exceptions across wires, ACH, SWIFT, and stablecoin rails, coordinate with bank partners, monitor transactions and alerts, and communicate onboarding and account updates. The role also involves writing bug reports, creating runbooks and help center content, identifying recurring issues, and driving root-cause fixes with engineering, operations, and compliance teams.

The Senior Software Engineer, Payments will design and implement backend infrastructure for a blockchain-integrated banking platform, focusing on payment processing and operations.