Teams at Delta Dental Insurance Company

The Vice President of Customer Operations leads strategic initiatives to enhance customer care and operational performance through digital transformation and cross-functional collaboration.

Provide advanced legal support to attorneys on insurance and healthcare matters, handling legal research, contract review, document and knowledge management, process improvements, liaison with outside counsel, and escalation of complex issues to mitigate risk and drive business outcomes.

The Senior Organizational Effectiveness Consultant advises senior leaders on workforce and organizational design strategies, aligning people strategies with business goals to drive transformation and employee experience. This role oversees talent management, organizational effectiveness initiatives, and change management, leveraging data for informed decision-making and enhancing leadership capabilities.