Teams at Deluxe

Manage production or purchase of materials to meet customer demand by analyzing inventory, placing purchase/production orders, expediting as needed, and developing inventory strategies. Partner with suppliers and fulfillment teams to improve material flow, support SLAs, and reduce total cost of ownership. Participate in supply-planning projects and continuous improvement initiatives.

Provide technical customer support for Deluxe ImageRPS, monitor and manage incoming support tickets, troubleshoot remittance processing and file ingestion issues, document actions and communications, meet SLA and performance metrics, participate in client calls, and pursue ongoing product training.

This entry-level role provides technical customer service for Deluxe software, managing support tickets and striving for prompt resolution while enhancing product knowledge.