Teams at Devoted Health

Support corporate governance and compliance by preparing entity formation and regulator filings, maintaining corporate records, drafting legal documents, performing legal research, preparing board materials, and collaborating with in-house and outside counsel on governance, regulatory, and litigation matters.

Lead development of AI systems that monitor and evaluate millions of member interactions, drive performance of high-volume voice and chat agents, and build coaching workflows and visualizations to improve frontline and AI agent outcomes. Embed with frontline teams, scale reusable frameworks across functions, and manage a small team of operators and agent builders to ensure adoption and impact.

Lead Utilization Management operations, managing clinical and non-clinical teams and an offshore vendor. Drive technology and AI improvements, define KPIs with Data Science, ensure regulatory compliance (Medicare/CMS), and collaborate with Provider Network, Pharmacy UM, and UM Medical Directors to optimize care delivery.