Teams at Digimarc

Leads a unified solutions organization spanning presales solution engineering, professional services, and value engineering. Owns technical wins, demo standards, certification, value-based business cases, services scoping, delivery plans, sales partnership, pipeline operating rhythm, customer engagement, hiring, and feedback to product and GTM leadership. The role is accountable for improving win rates, deal sizes, and ARR while building a high-performing technical go-to-market function.

Own renewals, retention forecasting, executive QBRs, adoption tracking, risk mitigation, and upsell opportunities across approximately 30 enterprise B2B customers. Serve as the primary customer advocate, manage usage-based billing conversations, maintain Salesforce data, and partner cross-functionally to improve renewal processes and revenue operations.

Own global people operations and employee experience, including HRIS data management, onboarding, performance reviews, payroll, benefits, compliance, reporting, employment documentation, and EOR coordination. Partner with Finance, Legal, IT, Recruiting, Operations, and vendors to build scalable processes. Drive continuous improvement through analytics, AI, and automation while ensuring accurate employee data and effective employee support.