Teams at DomainTools

Own expansion revenue across a portfolio of enterprise customers by identifying and closing upgrades, increased consumption, new use cases, and broader deployments. Build strategic account plans, executive relationships, business cases, forecasts, and pipeline coverage. Partner cross-functionally with sales, engineering, customer success, marketing, product, and alliances teams while supporting customer value realization and renewals. Maintain rigorous CRM and opportunity management using Salesforce and Gainsight.

Manage end-to-end customer lifecycle for enterprise SecOps customers: onboard and train, drive adoption, run QBRs, secure renewals, identify churn risk, coordinate escalations, and collaborate with sales and product teams to expand accounts and communicate product feedback.

Design, build, and maintain web-scale data systems; discover, validate and ingest new datasets; leverage streaming and data stores; drive technical leadership, code reviews, mentorship, CI/CD and operational improvements; estimate project scope and deliver high-quality results for security-focused products.