Ebsco Information Service

HQ
Ipswich
Total Offices: 2
2,407 Total Employees
Year Founded: 1984

Ebsco Information Service Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Offers employee discounts

Provides a company car

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Database
Coordinates editorial and content projects from planning through publication. Responsibilities include copyediting manuscripts, applying style guides, checking formatting and tagging, researching exam specifications, supporting subject matter expert recruitment, preparing learning content, coordinating platform delivery, conducting content quality assurance, maintaining trackers, and analyzing competitors. The role collaborates with writers, editors, subject matter experts, product, technology, sales, and marketing teams.
Database
The Customer Success Executive manages post-sale onboarding, implementation, product adoption, training, value realization, renewals, and expansion for clinical decision solutions. Responsibilities include coordinating with customers, IT teams, and internal stakeholders; supporting EHR and SSO integrations; managing implementation timelines, budgets, risks, and KPIs; conducting business reviews; and developing strategies to prevent churn and promote growth. The role is fully remote, supports Midwest and West Coast customers, and requires up to 40% travel.
Database
Manage sales across DC, DE, KY, PA, NJ, VA, and WV for K-12 schools and public libraries. Responsibilities include retaining revenue, developing new business, meeting sales quotas, conducting customer visits, presenting product demonstrations, preparing pricing, coordinating trials, maintaining CRM pipelines, and traveling 50–70%. The role requires outside sales expertise, strong organization, product knowledge, and consultative SaaS selling skills.