Teams at Ebsco Information Service

Coordinates editorial and content projects from planning through publication. Responsibilities include copyediting manuscripts, applying style guides, checking formatting and tagging, researching exam specifications, supporting subject matter expert recruitment, preparing learning content, coordinating platform delivery, conducting content quality assurance, maintaining trackers, and analyzing competitors. The role collaborates with writers, editors, subject matter experts, product, technology, sales, and marketing teams.

The Customer Success Executive manages post-sale onboarding, implementation, product adoption, training, value realization, renewals, and expansion for clinical decision solutions. Responsibilities include coordinating with customers, IT teams, and internal stakeholders; supporting EHR and SSO integrations; managing implementation timelines, budgets, risks, and KPIs; conducting business reviews; and developing strategies to prevent churn and promote growth. The role is fully remote, supports Midwest and West Coast customers, and requires up to 40% travel.

Manage sales across DC, DE, KY, PA, NJ, VA, and WV for K-12 schools and public libraries. Responsibilities include retaining revenue, developing new business, meeting sales quotas, conducting customer visits, presenting product demonstrations, preparing pricing, coordinating trials, maintaining CRM pipelines, and traveling 50–70%. The role requires outside sales expertise, strong organization, product knowledge, and consultative SaaS selling skills.