Jobs at Echo Global Logistics

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As a Software Engineer on the Echo Global Logistics team, you will contribute to engineering of large scale web-based applications to enable Echo’s business while supporting architectural vision of quality, scalability, performance and function. Our proprietary software is created with the goal to simplify transportation for our customers and carriers, and is one of our largest competitive advantages in an ever growing market. Our team has recently been ranked the third largest digital company by employee size in Chicago and we are continuing to see increased growth in virtually all of our technical teams. We have recently completed the technology integration with Command Transportation and look forward to continued success with you as part of our team!

The Office 365 Administrator will be responsible for the administration, licensing and deployment of new and existing services that are part of the Office 365 platform. Create business cases where Office 365 products can integrate and enhance business operations by improving efficiency. Develop and maintain O365 technical roadmaps and governance documentation with O365 product owners. Provide strategy, guidance and communications about the deployment of new services and upgrades to existing services.

As an Integration Analyst on the Echo Global Logistics IT team, you will contribute to the management and monitoring of Echo’s client API and EDI integrations. Our continued goal is to simplify transportation for our customers and carriers, and our technical capabilities is one of our largest competitive advantages in an ever growing market.

As a Technology Support Specialist on the Echo Global Logistics team, you will support and maintain Echo proprietary technology and be the first point of contact for end users. Our proprietary software is used by every Echo employee and was created with the goal to simplify transportation for our customers and carriers, and is one of our largest competitive advantages in an ever growing market.

Our Managed Transportation department is laser-focused on providing excellent customer service to our contracted accounts. As an Account Executive, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Echo’s unique technology.

As part of the Shared Services department, you will be responsible for ensuring that Echo’s customers and partners are provided with world class customer service. Major responsibilities of this position include, but are not limited to: escalation resolution, proactive transportation management, communication of order specific requirements, data entry and relationship building.

As a Logistics Coordinator, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries.

As a Senior Software Engineer on the Echo Global Logistics team, you will be a major contributor to the design and implementation of a modular and adaptive service-based enterprise platform in line with our organizational mission of quality, scalability, performance and function. Our proprietary software powers the ever growing North American freight industry by simplifying transportation logistics for shippers and carriers.

As a Senior Data Engineer on the Echo Global Logistics team, you will contribute to database management of large scale web-based applications through the use of SQL, C#, and .NET tools. These technologies enable Echo’s business while supporting architectural vision of quality, scalability, performance and function. Our proprietary software is created with the goal to simplify transportation for our customers and carriers, and is one of our largest competitive advantages in an ever growing market.

Echo is looking for motivated, self-starters who are eager to learn, earn, and advance professionally in an ever growing industry. As a Carrier Development Associate you are on the sourcing side of the brokerage, building relationships to provide cost-effective logistics solutions for Echo’s customers. As a Carrier Development Associate you will develop strong negotiation and communication skills while. As you advance your sales skillset as a Carrier Development Associate, there will be opportunity to take your career to the next level.

The PR Associate / Marketing Copywriter will collaborate with Marketing team members and employees of other departments, such as sales, to create a variety of written materials. These materials include sales collateral, blog articles, press releases, email campaigns, digital and print advertisements, advertorials, website copy, and internal communications. Content will be targeted mainly towards clients, which are fellow businesses, but some content is developed for our carrier partners.

Drive front-end engineering practices, design patterns, and standards. Work closely with our design and UX teams to deliver next generation experiences across our applications. Create high-level architectural specifications, ensure feasibility, functionality, and integrations with existing systems / platforms. Supply thought leadership to effectively guide the organization, providing consultation to other engineers, mentorship, and evangelize new developments tooling and practices. Lead and review design requirements, and provide accountability for both the performance and quality of software delivered. Lead implementations for tooling and framework that lend to high performance, quality, and automation Write solid code.

Maintain and Centralize Documentation. Contracts and addendums information. Client contact information. Maintain BD Referral List. Ops Handbook library content. Update Industry and PPI Slides. Responsible for Department Organization. Maintain accurate and current seating chart. Coordinate monitor, computer, equipment upgrades. Facilitate hotel desk space for off-site managers. Maintain AM, OM and AE email distribution lists. Create new accounts within Salesforce. Tracking and collection of review calibrations. Department meeting preparation and facilitation.

Prompt and accurate application of lockbox receipts. Process customer payment refunds. Follow up with clients regarding unapplied/unidentified cash receipts. Establish and maintain good working relationships with our sales force. Other tasks and duties as assigned by managers.

Echo is looking for motivated, self-starters who are eager to develop a book of business in a fast-paced industry. As a Sales Representative you will be responsible for acquiring new business by engaging with clients over phone and email. You will be focused on offering a variety of logistics services and solutions. Sales Representatives will be equipped with the tools to tackle the full sales cycle; prospecting, relationship building, customer service and operations. As you develop your career as a Sales Representative, there will be opportunity to take your skills to the next level as a National Sales Representative.

Works with QA members to communicate unacceptable risks to quality and provide technical direction. Adheres to standard operating procedures to ensure consistency in the way we test software. Contributes to agile planning by establishing tasks and forecasts for work to be performed. Asks the right questions at the right time to reduce the introduction of quality risk.

Echo Global Logistics is seeking a Marketing Coordinator to work with our SVP of Marketing and the marketing department to assist in the planning and implementation for all aspects of marketing throughout the organization. This person will support the day-to-day needs of the SVP of Marketing, performing administrative duties as outlined below and will also collaborate with members of our marketing team to support activities across the team.

Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. Deliver upon contract service level agreements, expectations and value proposition. Provide effective solutions for Client through extensive knowledgeable on relevant modes of transportation (Air, Ocean, Small Parcel, International, Expedited, LTL, Truckload, Partial, Flatbed, Intermodal etc.). Collaborate with support departments (Finance, IT, Accounting, Carrier Sales, etc.) to drive process efficiency and deliver results to the Client. Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity; lead continuous improvement intiatives. Ensure Operations Excellence by training, developing and managing an account team on a daily basis. Identify and develop talent through coaching, mentoring and performance management. Create, improve and drive compliance to standard operation procedures for internal and external processes. Monitor and manage Carrier performance and lead continuous improvement initiatives with Carrier base.

As a Logistics Coordinator, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries.

Responsible for the successful adoption of changed processes, products, and technologies within Echo, and understanding our organization’s ability to absorb the change. Build and execute a “Change Adoption Plan” to ensure integration of new systems and processes: incorporate industry best practices, conduct internal and external benchmarking, implement standards, key measures, and metrics. Includes completion of a change impact assessment for each initiative (process gap analysis, change impact rating). Building communication, training, post-rollout support plans; pull in HR if necessary. Ensure that adoption success goals are identified. Constructing rollout plans and gaining buy-in from business stakeholders. Effectively project manage change exercises to ensure core timelines are met and tasks are completed. Create training / SOP documentation.

Echo’s summer internship program allows you the opportunity have on-the-job training to execute real world projects, interact with Senior Management/Executives, mentorship from leaders, and thrive in an environment and culture that listens to and welcomes your feedback. Echo is a high-energy organization with great enthusiasm, collaboration and is a lot of FUN to be a part of!