Effectual Benefits Overview

Lead complex IT professional-services programs from strategy through delivery. Manage budgets, risk, resources, and governance; engage executive stakeholders; champion Scrum/hybrid practices; mentor PMs; drive customer retention and follow-on opportunities.

Manage customer-facing projects to ensure they are delivered on time, within budget, and meet client satisfaction. Lead multiple project teams, oversee budgets, and develop client relationships while optimizing processes and driving operational improvements.

Support third-party vendor security reviews by triaging intake, executing standard review workflows, maintaining vendor metadata, ensuring data quality, tracking SLAs, documenting outcomes, and assisting automation and reporting under senior guidance.