Jobs at Elsevier

Leads multiple complex implementation projects for nursing and health education customers, coordinating cross-functional teams from sales through delivery. Responsibilities include developing project plans, schedules, workflows, risk logs, and roadmaps; tracking milestones and KPIs; managing stakeholders, resources, issues, and customer expectations; facilitating meetings; improving processes; and providing post-project support. The role partners with Customer Success, Product, Sales, IT, Curriculum Solutions, and Support teams.

Lead consultative sales with academic institutions to deploy AI-powered research intelligence and data licensing solutions. Manage strategic accounts across a multi-state territory, build relationships with libraries and research leadership, develop account strategies, forecast using CRM tools, represent Elsevier at conferences, and deliver revenue growth and long-term institutional value.

As an Account Manager, you will drive new sales and renew existing contracts, leveraging consultative selling and nurturing customer relationships in the Research Intelligence sector.

Leads global commercial strategy workstreams for a healthcare education portfolio, evaluating market opportunities, investments, pricing, monetization, partnerships, and regional prioritization. Conducts data-driven research and builds revenue models to guide portfolio and product decisions. Collaborates with Product, Strategy, Marketing, Sales, and Customer Success teams across global markets, translating customer, competitive, and market insights into recommendations that support sustainable growth.

Develop and enhance trade and commercial reporting solutions using Snowflake, Tableau, and related BI tools. Modernize manual and legacy reporting workflows into automated dashboards and scalable analytical solutions. Translate queries and business rules across data platforms, validate reporting accuracy, investigate discrepancies, document workflows, and partner with commercial and senior stakeholders to deliver actionable insights.