Teams at Elsevier

Leads multiple complex implementation projects for nursing and health education customers, coordinating cross-functional teams from sales through delivery. Responsibilities include developing project plans, schedules, workflows, risk logs, and roadmaps; tracking milestones and KPIs; managing stakeholders, resources, issues, and customer expectations; facilitating meetings; improving processes; and providing post-project support. The role partners with Customer Success, Product, Sales, IT, Curriculum Solutions, and Support teams.

Lead consultative sales with academic institutions to deploy AI-powered research intelligence and data licensing solutions. Manage strategic accounts across a multi-state territory, build relationships with libraries and research leadership, develop account strategies, forecast using CRM tools, represent Elsevier at conferences, and deliver revenue growth and long-term institutional value.

As an Account Manager, you will drive new sales and renew existing contracts, leveraging consultative selling and nurturing customer relationships in the Research Intelligence sector.