Teams at Ensono

Provides 24/7 customer support and systems programming for IBM IMS environments on z/OS. Responsibilities include IMS installation, configuration, troubleshooting, database administration, performance optimization, migrations, disaster recovery, change control, and OEM software support. The role requires expertise with parallel sysplex, IMS database structures, JCL, SMP/E, database utilities, logging, tracing, and related mainframe technologies. The programmer also assists project managers with customer transitions and advises clients on IMS upgrades and best practices.

Provide transactional legal support for global sales and outsourcing deals: draft, review, negotiate complex commercial agreements, assess and mitigate legal and business risk, coordinate internal stakeholders, project-manage deals to close, advise on contract disputes, train teams, and improve contracting processes to enable revenue generation.

Leads and scales an enterprise account management team overseeing partner relationships and managed services delivery. Sets strategic vision, operational standards, KPIs, budgets, and profitability targets; drives retention, renewals, account expansion, and partner satisfaction. Oversees portfolio health, escalations, executive reviews, governance, and corrective actions while recruiting, coaching, and developing distributed teams. Partners cross-functionally on service delivery, forecasting, contract renewals, resource optimization, and strategic growth initiatives.