Teams at Ensora Health

Manage routine customer cases for an EHR platform from intake to resolution, documenting cases in CRM, troubleshooting workflows and configurations, using AI tools to accelerate resolution, escalating complex issues, and contributing to knowledge-sharing and process improvements to enhance support quality and efficiency.

Drive full-cycle outbound and inbound sales for Fusion, an EHR and practice management platform for pediatric therapy practices. Build pipeline through prospecting, discovery, demos, negotiation, and contract close. Use Salesforce and AI-powered sales tools, represent the product at industry events, and collaborate with marketing, SDRs, and customer success to maximize long-term customer value.

The Technical Operations Analyst will enhance operational processes, track metrics, administer tools, and foster continuous improvement within technology teams.